The scheduled maintenance of our database Infrastructure has been cancelled. We apologize for the inconvenience. You will be informed in a timely manner if the maintenance is rescheduled
Posted Nov 04, 2025 - 14:44 UTC
Scheduled
We will be conducting routine database patching at our Indonesia data center.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 14th November 2025 16:00 End (UTC): 14th November 2025 20:00 Purpose: Database patching and maintenance
Posted Nov 03, 2025 - 08:45 UTC
This scheduled maintenance affected: Mobile Push Notifications (Indonesia), Customer Portal Signup/Login (Indonesia), People (Indonesia), Moments (Indonesia), Analyze (Indonesia), Conversations (Indonesia), Answers (Indonesia), Channels and Numbers (Indonesia), Other Portal Apps (Indonesia), Email (Indonesia), RCS (Indonesia), Live Chat (Indonesia), SMTP (Indonesia), Integrations (Indonesia), SMS (Indonesia), Number Lookup (Indonesia), WhatsApp Business (Indonesia), ChatApps (Indonesia), SMPP (Indonesia), HTTP API (Indonesia), SIP Trunk (Indonesia), and Voice (Indonesia).