We will be conducting routine database patching at our Indonesia, Malaysia and Hong Kong data centers.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 11 August 2025 16:00 End (UTC): 11 August 2025 20:00 Purpose: Database patching and maintenance
Posted Jul 28, 2025 - 08:18 UTC
This scheduled maintenance affects: People (Indonesia), Moments (Indonesia), Analyze (Indonesia), Email (Indonesia), WhatsApp Business (Hong Kong, Indonesia, Malaysia), ChatApps (Hong Kong, Indonesia), and Voice (Hong Kong, Indonesia, Malaysia).