We will undergo routine patching of databases at our United States, and Brazil data centers. During this process you may experience brief service interruptions for components listed below. Downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate optimally
Start (UTC): 17 July 2025 04:00 End (UTC): 17 July 2025 08:00 Purpose: Database patching and maintenance
Posted Jul 03, 2025 - 09:39 UTC
This scheduled maintenance affects: SMS (Brazil, United States), Number Lookup (Brazil, United States), Email (Brazil, United States), WhatsApp Business (Brazil, United States), ChatApps (Brazil, United States), Mobile Identity (Brazil), Voice (Brazil, United States), Mobile Push Notifications (United States), People (United States), Moments (United States), Analyze (United States), Channels and Numbers (United States), and Other Portal Apps (United States).