The issue has been resolved, and the service is now operational.
Start (UTC): 07 January 2026, 09:35 End (UTC): 07 January 2026, 19:18
Impact: During this period, you may experience delays in the web interface when checking Brands and Campaigns, as well as 500 error responses from the API.
Posted Jan 07, 2026 - 20:04 UTC
Update
We are continuing to investigate this issue, taking steps to address it, and will update you as soon as we have more information.
Posted Jan 07, 2026 - 19:14 UTC
Investigating
We are experiencing a degradation with our Number registration service over Portal and API . You may experience delays over the web interface when checking Brands and Campaigns and 500 error response over the API request. Our dedicated team is working on the resolution and we will keep you informed of any updates.
Posted Jan 07, 2026 - 18:16 UTC
This incident affected: Channels and Numbers (United States).