The issue has been successfully resolved and the Infobip email contacts are once again reachable. Some clients still might not be able to contact Infobip email contacts with infobip.com domain even after the resolution due to cached DNS records. The issue might persist until all DNS providers update their records for infobip.com.
Start (UTC): 22 November 10:00 End (UTC): 22 November 13:10 Impact: Issue with contacting Infobip email contacts with infobip.com domain
Posted Nov 22, 2024 - 13:52 UTC
Investigating
We are currently experiencing general issues with infobip.com domain and client-facing contacts. The scope of the issue is currently being investigated and more information will follow in the next update. For now, the clients might experience issues or delays with sending email to infobip.com email addresses.