This is to inform you that the issue is no longer present as the affected services recover to their full functionality. It was concluded that the cause of the issue was networking and connectivity issues.
Start (UTC): 04 November 2026 09:37 End (UTC): 04 November 2026 10:23
Posted Nov 04, 2026 - 10:43 UTC
Investigating
This is to inform you that we're currently experiencing general connectivity degradation at our Pakistan data center. Customers utilizing hosted services listed below may have observed processing issues, slower response times and delivery delays.
Our designated team is working on the observed issue and we'll keep you updated.
Posted Nov 04, 2026 - 10:21 UTC
This incident affected: MMS (Pakistan), Customer Portal Signup/Login (Pakistan), People (Pakistan), Moments (Pakistan), Conversations (Pakistan), Answers (Pakistan), Channels and Numbers (Pakistan), Email (Pakistan), RCS (Pakistan), Live Chat (Pakistan), Analyze (Pakistan), Other Portal Apps (Pakistan), ChatApps (Pakistan), Number Lookup (Pakistan), WhatsApp Business (Pakistan), SMPP (Pakistan), SMS (Pakistan), Voice (Pakistan), and HTTP API (Pakistan).