We will undergo routine patching of databases at the following data centers: United States, Brazil and Canada.
During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.-
This patching is essential to keep our databases up-to-date and ensure they operate optimally.
Start (UTC): 12 November 2026 04:00 End (UTC): 12 November 2026 08:00 Purpose: Database patching and maintenance
Posted Oct 30, 2026 - 10:48 UTC
This scheduled maintenance affects: SMS (Brazil, United States), Voice (Brazil, United States), Email (Brazil, United States), MMS (Canada), RCS (Canada), People (United States), Analyze (United States), Conversations (United States), Answers (United States), Live Chat (United States), ChatApps (United States), WhatsApp Business (United States), Number Lookup (United States), and HTTP API (United States).