The issue has been successfully resolved, and the service is once again operational.
During the incident, you may have experienced issues with portal access.
Start (UTC): 30 June 2026 07:22 End (UTC): 30 June 2026 07:49 Impact: Customer portal access
Posted Jun 30, 2026 - 08:01 UTC
Update
We are continuing to investigate this issue.
Posted Jun 30, 2026 - 07:48 UTC
Investigating
We are experiencing a degradation of our Customer Portal services. You may experience a blank page or an unexpected error being returned on portal pages.
Our team is investigating the issue, and we will post further updates.
Posted Jun 30, 2026 - 07:47 UTC
This incident affected: Customer Portal Signup/Login (Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Pakistan, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United States).