Global (Germany) - Planned maintenance of database infrastructure
Completed
The scheduled maintenance has been completed and all services are functioning as expected.
Posted Jul 25, 2024 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2024 - 22:00 UTC
Scheduled
We will be performing routine patching of databases hosted on our Global (Germany) data center.
During this process, you may experience brief service disruptions, including rejected API calls, minor delays in message processing, and occasional errors on the Customer Portal interface. These interruptions are expected to last no more than 15 minutes in total
This patching is essential to keep our databases current and ensure they operate at peak performance.
Start (UTC): 24 July 2024 22:00
End (UTC): 25 July 2024 06:00
Purpose: Database patching
Posted Jul 10, 2024 - 11:05 UTC
This scheduled maintenance affected: Customer Portal Login/Homepage (Global (Germany)), People (Global (Germany)), Moments (Global (Germany)), Analyze (Global (Germany)), Conversations (Global (Germany)), Answers (Global (Germany)), Channels and Numbers (Global (Germany)), Other Portal Apps (Global (Germany)), MMS (Global (Germany)), Mobile Push Notifications (Global (Germany)), USSD (Global (Germany)), Integrations (Global (Germany)), RCS (Global (Germany)), Live Chat (Global (Germany)), Mobile Identity (Global (Germany)), SMS (Global (Germany)), Number Lookup (Global (Germany)), Email (Global (Germany)), WhatsApp Business (Global (Germany)), ChatApps (Global (Germany)), SMPP (Global (Germany)), HTTP API (Global (Germany)), SMTP (Global (Germany)), Voice (Global (Germany)), and SIP Trunk (Global (Germany)).