Infobip system status

Infobip system status history

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0 incidents Incident Management process How to use

Operational

Maintenance

Major Outage

Degraded

Global (Germany) - WhatsApp and RCS Templates service degradation

Incident Report for Infobip

Resolved

The issue has been resolved and template services are fully functional.

Start (UTC): 10 December 2024 05:05
End (UTC): 10 December 2024 07:35
Impact: Inability to select WA and RCS templates over all products as well as management

Posted Dec 10, 2024 - 08:03 UTC

Update

We are continuing to investigate this issue.

Posted Dec 10, 2024 - 07:26 UTC

Investigating

We are experiencing issues with our WhatsApp and RCS template service.

You may experience issues while trying to use WhatsApp and RCS templates over our products.
Our team is already investigating this and more information will follow soon.

Posted Dec 10, 2024 - 07:22 UTC

This incident affected: Moments (Global (Europe)), Conversations (Global (Europe)), Answers (Global (Europe)), Channels and Numbers (Global (Europe)), RCS (Global (Europe)), and WhatsApp Business (Global (Europe)).