Infobip system status

Infobip system status history

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Operational

Maintenance

Major Outage

Degraded

Multiple Locations - Live Chat Degradation

Incident Report for Infobip

Resolved

We would like to inform you of a recent issue that affected our LiveChat service:

Incident Start: 16 September 2025, 11:41 (UTC)
Incident End: 18 September 2025, 13:39 (UTC)

Impact: During this period, users were unable to enter or send messages via LiveChat, as the user input option was unavailable.

We apologize for any inconvenience this may have caused. Our team has resolved the issue, and the LiveChat service is now fully operational.

Thank you for your understanding and patience.

Posted Sep 18, 2025 - 14:24 UTC

This incident affected: Live Chat (Global (Europe)).