Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

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Operational

Maintenance

Major Outage

Degraded

Multiple Locations–Email Service Degradation

Incident Report for Infobip

Resolved

This is to inform you that the degradation of the Email service has been resolved. We're no longer observing errors in the email traffic processing. Customers utilizing the Email service may have observed processing issues and delivery delays and errors.

Start (UTC): 04 September 2026 12:00
End (UTC): 04 September 2026 18:20
Impact: Delivery delay and processing issues of the email traffic.
Posted Sep 04, 2026 - 18:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2026 - 17:21 UTC

Update

We are currently experiencing degradation of our email service across multiple data centers. Email deliveries are being reported as delayed or pending, and some traffic is being rejected.

Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available.
Posted Sep 04, 2026 - 16:40 UTC

Update

We are continuing to investigate this issue.
Posted Sep 04, 2026 - 16:00 UTC

Investigating

We are currently experiencing degradation of our email service in our U.S. data centers. Email deliveries are being reported as delayed or pending, and some traffic is being rejected.

Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available.
Posted Sep 04, 2026 - 15:58 UTC
This incident affected: Email (Global (Europe), United States).