The issue has been successfully resolved and the service is once again operational. Files can be uploaded via Customer Portal again.
Start (UTC): 20 February 08:38 End (UTC): 20 February 09:44 Impact: Degradation on importing files to People and Broadcast modules via Customer Portal (CUP).
Posted Feb 20, 2023 - 10:06 UTC
Monitoring
Our teams have identified and deployed a fix to resolve the issue at hand. We are closely monitoring the status of the noted People module services.
Posted Feb 20, 2023 - 09:58 UTC
Investigating
We are currently experiencing issues with our People Import services which can be observed as a delay in uploading files to Broadcast and People modules. Our teams are investigating the issue at the moment