The scheduled maintenance of our database Infrastructure has been cancelled.
We apologize for the inconvenience. You will be informed in a timely manner if the maintenance is rescheduled
Posted Nov 04, 2025 - 14:43 UTC
Scheduled
We will be conducting routine database patching at our Global (Europe) data center within the specified time-frame.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 05 November 2025 22:00 End (UTC): 06 November 2025 02:00 Purpose: Database patching and maintenance
Posted Oct 23, 2025 - 09:36 UTC
This scheduled maintenance affected: Moments (Global (Europe)), Analyze (Global (Europe)), Other Portal Apps (Global (Europe)), Mobile Push Notifications (Global (Europe)), Mobile Identity (Global (Europe)), Email (Global (Europe)), WhatsApp Business (Global (Europe)), ChatApps (Global (Europe)), and Voice (Global (Europe)).