We had experienced issues with the Conversations and Answers services over our Global (Europe) data center.
During the incident, you may have experienced slowness in Conversations product and failure in multiple product features such as adding tags, changing queues, outbound traffic failures on both Conversations and Answers, and delays in inbound traffic processing.
Start (UTC): 20 May 2025 11:40 End (UTC): 20 May 2025 11:46 Impact: Outbound traffic failures via both products, multiple feature degradations in Conversations, delays in inbound traffic processing
Posted May 20, 2025 - 12:22 UTC
This incident affected: Conversations (Global (Europe)) and Answers (Global (Europe)).