Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

Downtime isn't shown here? Check external connectivity status

0 incidents Incident Management process How to use

Operational

Maintenance

Major Outage

Degraded

Multiple Locations - Customer Portal Top-up Service Degradation

Incident Report for Infobip

Resolved

The issue has been successfully resolved and the service is once again operational.

Start (UTC): 18 May 2026 11:14
End (UTC): 18 May 2026 12:21
Impact: Add-Funds page unavailable (error 404 reverted)

Posted May 18, 2026 - 12:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 18, 2026 - 12:17 UTC

Investigating

We are currently experiencing issues with Add Funds page over our Customer Portal. You may experience difficulties with adding funds to your accounts. The issue is being investigated and more updates will follow shortly.

Posted May 18, 2026 - 12:06 UTC

This incident affected: Other Portal Apps (Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Pakistan, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United States).