The issue has been successfully resolved and the service is once again operational. During the specified timeframe, you may have experienced errors while attempting to login to Portal using 2FA authentication.
Start (UTC): 17 November 2025 14:26 End (UTC): 17 November 2025 17:54
Impact: Login to Portal using 2FA
Posted Nov 17, 2025 - 18:53 UTC
Investigating
We are currently experiencing issues with our 2FA Customer Login service. Part of Infobip customers utilizing 2FA login to the Portal may experience error when verifying 2FA codes. The issue is currently being investigated and more information will follow in the next update.
Posted Nov 17, 2025 - 17:58 UTC
This incident affected: Customer Portal Signup/Login (Global (Europe), United States).