The issue with message processing has been successfully resolved and the services are once again fully operational. You may have experienced issues with your messages getting rejected in the below mentioned timeframe:
Start (UTC): 29 May 09:05 End (UTC): 29 May 09:15 Impact: Traffic rejected
Posted May 29, 2024 - 09:22 UTC
Investigating
We are currently experiencing issues with message processing on our Hong Kong data center. Our team is already investigating this issue and more information will follow soon
Posted May 29, 2024 - 09:16 UTC
This incident affected: SMS (Hong Kong), Number Lookup (Hong Kong), WhatsApp Business (Hong Kong), SMPP (Hong Kong), HTTP API (Hong Kong), Voice (Hong Kong), and SIP Trunk (Hong Kong).