We will be performing planned database maintenance at our Global (Europe) data center to optimize our messaging platform infrastructure, ensuring continued stability and performance. Preventive measures are in place to minimize impact; however, scheduled messages, bulk campaigns, and broadcast operations may experience delays or temporary failures during the maintenance window. Real-time single message sending should not be affected.
Affected services: - Moments (Broadcast campaigns) - Scheduled SMS, Email, WhatsApp, ChatApps, and Voice messages - Bulk messaging operations via API and Portal
Any disruptions are expected to last no longer than 15 minutes within the scheduled maintenance window. Start (UTC): 06 May 2026 05:00 End (UTC): 06 May 2026 06:00
Posted Apr 21, 2026 - 11:11 UTC
This scheduled maintenance affects: Moments (Global (Europe)), Mobile Push Notifications (Global (Europe)), USSD (Global (Europe)), Integrations (Global (Europe)), RCS (Global (Europe)), MMS (Global (Europe)), Mobile Identity (Global (Europe)), Email (Global (Europe)), WhatsApp Business (Global (Europe)), ChatApps (Global (Europe)), SMPP (Global (Europe)), HTTP API (Global (Europe)), SMTP (Global (Europe)), SMS (Global (Europe)), Voice (Global (Europe)), and SIP Trunk (Global (Europe)).