Microsoft is still working on resolving this issues and some mitigation measures have been implemented. We are actively monitoring the situation and more updates will follow.
Posted Nov 13, 2026 - 14:33 UTC
Identified
Microsoft is continuing to work on a fix for this issue.
Posted Nov 13, 2026 - 13:34 UTC
Investigating
We are currently experiencing issues with email delivery delays towards Microsoft domains due to ongoing issues on Microsoft side.
Clients may experience issues with email delivery delays or failures towards Microsoft domains. Messages will be retried until validity period expires (Default value is 48 hours). Please also note that emails sent towards our Customer Support email support@infobip.com may also be affected by this and could potentially be delayed or not delivered due to which clients may experience delayed or missing responses from our Customer Support team.
Our dedicated team is actively monitoring the situation and more updates will follow.
Posted Nov 13, 2026 - 12:57 UTC
This incident affects: Email (Brazil, EU Region-locked, Global (Europe), India, Indonesia, Mexico, Pakistan, Qatar, Saudi Arabia, Singapore, United Arab Emirates, United States).