The issue has been successfully resolved and the service is once again fully operational. We had experienced degradation of our Customer Portal in all of our Data Centers.
Start: 29 June 2026 14:20 UTC End: 29 June 2026 14:53 UTC
Impact: The incident caused a general degradation of our Customer Portal Login in Multiple data centers.
Posted Jun 29, 2026 - 15:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 29, 2026 - 14:55 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 29, 2026 - 14:52 UTC
Investigating
We are experiencing a degradation of our Customer portal services. You may experience issues while login in.
Posted Jun 29, 2026 - 14:51 UTC
This incident affected: Customer Portal Signup/Login (Global (Europe), EU Region-locked, United States).