The issue has been successfully resolved, and the logs and reports service is once again fully operational. During the timeframe below, you may have noticed delays on logs and reports while using our services.
Start (UTC): 02 July 2024 14:20 End (UTC): 02 July 2024 18:20 Service impact: Delays in updating logs and reports.
Posted Jul 02, 2024 - 18:58 UTC
Identified
Our dedicated team has identified the issue and we're working on a solution for this situation.
Posted Jul 02, 2024 - 17:56 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 02, 2024 - 16:32 UTC
Investigating
We are currently experiencing issues with delay of Customer Portal logs and reports over multiple locations. Our dedicated team is already working on resolving this issue and more information will follow in the next update.
Posted Jul 02, 2024 - 15:54 UTC
This incident affected: Analyze (Global (Germany), India, United States).