We experienced an issue in our Saudi Arabia data center that affected LiveChat and Conversations functionality.
The incident has been fully resolved, and all services are now operating normally.
During the impacted period, customers may have encountered difficulties starting new conversations, retrieving chat history, or completing authentication within LiveChat.
Start (UTC): 24.11.2025 10:20 End (UTC): 24.11.2025 12:40
Posted Nov 24, 2025 - 15:22 UTC
This incident affected: Conversations (Saudi Arabia) and Live Chat (Saudi Arabia).