Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 09, 2025 - 16:00 UTC
Scheduled
We will be conducting routine database patching at our Indonesia, Malaysia and Hong Kong data centers.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 09 June 2025 16:00 End (UTC): 09 June 2025 20:00 Purpose: Database patching and maintenance
Posted May 26, 2025 - 11:30 UTC
This scheduled maintenance affected: Mobile Push Notifications (Indonesia), People (Indonesia), Moments (Indonesia), Analyze (Indonesia), Other Portal Apps (Indonesia), SMS (Hong Kong, Indonesia, Malaysia), Email (Indonesia), RCS (Indonesia), WhatsApp Business (Hong Kong, Indonesia, Malaysia), Live Chat (Indonesia), Number Lookup (Indonesia), Voice (Hong Kong, Indonesia, Malaysia), and ChatApps (Indonesia).