We will undergo routine patching of databases at our Global (Europe) data center.
During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 30 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure optimal performance.
Start (UTC): 16 July 2026 05:00 End (UTC): 16 July 2026 06:00 Purpose: Database patching and maintenance
Posted Jul 02, 2026 - 11:05 UTC
This scheduled maintenance affects: Live Chat (Global (Europe)) and Chatbots (Global (Europe)).