Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

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Operational

Maintenance

Major Outage

Degraded

Global (Europe) - Zalo service degradation

Incident Report for Infobip

Resolved

The issue has been successfully resolved and the service is once again operational.
During the below timeframe, you may have experienced processing delays for inbound Zalo traffic.

Start (UTC): 29 October 2026 06:10
End (UTC): 29 October 2026 15:02
Impact: Zalo inbound message processing delay
Posted Oct 29, 2026 - 15:03 UTC

Investigating

We are currently experiencing issues with the Zalo service over the Global (Europe) data center. Clients may experience delays in inbound message processing. More information will follow in the next update.
Posted Oct 29, 2026 - 13:53 UTC
This incident affected: ChatApps (Global (Europe)).