We had experienced issues with the Customer Portal on EU Region-Locked data center. During the below timeframe, you may have experienced issues logging in to the Customer Portal or degraded performance of Customer Portal web pages and corresponding services.
Start (UTC): 11 August 2025 07:27 End (UTC): 11 August 2025 07:45 Impact: Inability to login and degraded performance of portal pages
Posted Aug 11, 2025 - 07:59 UTC
This incident affected: Customer Portal Login/Homepage (EU Region-locked).