The issue has been resolved. You might had difficulty using email service over Customer Portal, namely pages Channel Email Management, Broadcast and Flow. Also, HTTP API endpoint for getting all domains was not functioning correctly.
Start (UTC): 12 November 2024 12:33 End (UTC): 12 November 2024 14:13 Impact: Email service over Customer Portal and HTTP API.
Posted Nov 12, 2024 - 14:21 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 12, 2024 - 14:00 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 12, 2024 - 13:31 UTC
Investigating
We are currently experiencing an issue with our Email service. You may have difficulty using email service over Customer Portal and HTTP API. Our team is investigating the issue and more details will follow in the next update.
Posted Nov 12, 2024 - 13:02 UTC
This incident affected: Email (Brazil, EU Region-locked, Global (Europe), India, Indonesia, Pakistan, Qatar, Singapore, United Arab Emirates, United States).