We had experienced a degradation affecting the processing of inbound/outbound calls via Conversations on the Global (Europe) data center. During the below timeframe, you may have experienced issues with receiving new inbound and establishing new outbound calls.
Start (UTC): 15 May 2025 13:50 End (UTC): 15 May 2025 14:10 Impact: Processing of calls via Conversations
Posted May 16, 2025 - 07:38 UTC
This incident affected: Conversations (Global (Europe)) and Voice (Global (Europe)).