The issue has been resolved and you may proceed with submitting any support-related inquiries via the usual procedure on email address support@infobip.com.
Outage Start Time: 15 January 2025 12:10 (UTC) Outage End Time: 15 January 2025 12:45 (UTC)
Posted Jan 15, 2025 - 13:26 UTC
Investigating
Dear Customers,
We are currently experiencing an unexpected outage of our Customer Support ticketing and chat systems. This impacts emails sent to support@infobip.com and the Chat feature within the Help and Support module.
Our technical teams are actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time.
For urgent matters, please reach out to us via alternative contact method, if available.