We had experienced a service degradation affecting Customer Portal for Self-Service accounts. Users may have noticed difficulties accessing and using Customer Portal.
Start (UTC): 26 August 2026 09:25 End (UTC): 01 September 2026 14:00 Impact: newly created Self-Service accounts could not access Customer Portal
Posted Sep 02, 2026 - 08:16 UTC
This incident affected: Customer Portal Signup/Login (Global (Europe)).