Completed
The scheduled maintenance has been completed.
Posted Jan 28, 2026 - 02:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2026 - 22:00 UTC
Scheduled
We will be conducting a routine patching of databases at our Turkey, Pakistan, Malaysia, Qatar and Great Britain data centers. During this process you may experience brief service disruptions in the components listed below.
Downtime may occur during a specific database restart, however, each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate optimally.
Start (UTC): 27 January 2026 22:00
End (UTC): 28 January 2026 02:00
Purpose: Database patching and maintenance
Posted Jan 14, 2026 - 08:49 UTC
This scheduled maintenance affected: Customer Portal Signup/Login (Great Britain, Pakistan, Qatar, Turkey), Moments (Great Britain, Pakistan, Qatar, Turkey), Analyze (Great Britain, Pakistan, Qatar, Turkey), Answers (Great Britain, Pakistan, Qatar, Turkey), WhatsApp Business (Great Britain, Pakistan, Qatar, Turkey), People (Pakistan, Qatar, Turkey), Email (Pakistan, Qatar), Live Chat (Pakistan, Qatar, Turkey), Voice (Great Britain, Malaysia, Pakistan, Turkey), and Mobile Push Notifications (Qatar).