The issue has been successfully resolved and the delivery report service is once again operational.
Start (UTC): 30 July 09:36 End (UTC): 30 July 12:35 Impact: Delivery reports delays, Flow Call API processing delays
Posted Jul 30, 2024 - 12:54 UTC
Identified
Our team identified the issue and are currently working on implementing a fix.
Posted Jul 30, 2024 - 12:48 UTC
Investigating
We are experiencing degradation of delivery reports on our Global (Germany) data center. You may experience delays in delivery reports. Our dedicate team is already working on this and more information will follow in the next update.
Posted Jul 30, 2024 - 12:28 UTC
This incident affected: Moments (Global (Germany)), MMS (Global (Germany)), Mobile Push Notifications (Global (Germany)), SMS (Global (Germany)), Email (Global (Germany)), WhatsApp Business (Global (Germany)), ChatApps (Global (Germany)), and Voice (Global (Germany)).