The scheduled maintenance of our AMERICAS (NAM) (United States West Coast) Data Center's networking equipment is postponed due to unforeseen circumstances until further notice. Once a new schedule is defined, customers will be informed in a timely manner.
Posted Sep 19, 2023 - 07:50 UTC
Update
This is to inform you that we will move this maintenance work to the following timeframe:
Start (UTC): 19 September 2023 09:00 End (UTC): 19 September 2023 12:00 Purpose: Upgrade and optimization of networking equipment
Posted Sep 13, 2023 - 06:55 UTC
Update
This is to inform you that we will move forward this maintenance to the following timeframe:
Start (UTC): 14 September 2023 20:00 End (UTC): 14 September 2023 23:00 Purpose: Upgrade and optimization of networking equipment
Posted Sep 12, 2023 - 13:58 UTC
Scheduled
We will be undergoing a planned maintenance on our AMERICAS (NAM) (United States West Coast) Data Center with the goal of performing network infrastructure upgrades and optimization.
Start (UTC): 19 September 2023 09:00 End (UTC): 19 September 2023 12:00 Purpose: Upgrade and optimization of networking equipment
Although not expected, cumulative downtime of up to 15 minutes within the maintenance period is possible on hosted services, manifested as intermittent processing delays.
Posted Sep 01, 2023 - 12:55 UTC
This scheduled maintenance affected: AMERICAS (NAM) - Channels (SMS, Number Lookup, Voice, Email, RCS, MMS, WhatsApp Business, ChatApps, Live Chat, Mobile App Messaging (Push)), AMERICAS (NAM) - Interface/API (SMPP, HTTP API, SIP Trunk, SMTP), and AMERICAS (NAM) - Applications (Customer Portal Login/Homepage, People, Moments, Analyze, Conversations, Answers, Channels and Numbers, Other Portal Apps).