Infobip system status

Infobip system status history

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Operational

Maintenance

Major Outage

Degraded

Multiple Locations - Billing Processing Issue

Incident Report for Infobip

Resolved

The issues have been resolved and all services are fully operational. During the period below, a part of Infobip customers may have experienced issues caused by an incorrect reading of account balance/credit limits.

Start (UTC): 21 July 13:17
End (UTC): 22 July 07:44
Impact: Billing service returning incorrect balance
Posted Jul 22, 2025 - 06:31 UTC

Update

We are continuing to investigate this issue.
Posted Jul 22, 2025 - 06:04 UTC

Update

We are continuing to investigate this issue and more information will follow.
Posted Jul 22, 2025 - 05:07 UTC

Investigating

We are experiencing a degradation in account balance/monthly credit limit. We are currently investigating the issue.
Posted Jul 22, 2025 - 04:28 UTC
This incident affected: Other Portal Apps (Global (Europe), United States).