We have experienced a service degradation affecting the SMS processing in our Global (Europe) data center. You may have experienced delays in SMS delivery.
The issue has been successfully resolved and the service is once again fully operational. During the below-mentioned timeline.
UPDATE: During incident review, it was confirmed that traffic/request types other than SMS were also affected by the issue and may have experienced delays or timeouts.
Start (UTC): 19 September 2025 15:00 End (UTC): 19 September 2025 20:05 Impact: Traffic processing delays/request timeouts