Completed
The scheduled maintenance has been completed.
Posted Jun 20, 2024 - 15:16 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2024 - 07:00 UTC
Scheduled
We will be performing routine patching of databases across multiple data centers, including EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, Malaysia, United Arab Emirates, Pakistan, Saudi Arabia, Singapore, Brazil, and Turkey.
During this process, you may experience brief service disruptions, including rejected API calls, minor delays in message processing, and occasional errors on the Customer Portal interface. These interruptions are expected to last no more than 15 minutes per location.
This patching is essential to keep our databases current and ensure they operate at peak performance.
Start (UTC): 20 June 2024 07:00
End (UTC): 20 June 2024 15:00
Purpose: Database patching
Posted Jun 07, 2024 - 07:03 UTC
This scheduled maintenance affected: Customer Portal Signup/Login (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), People (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Moments (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Analyze (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Conversations (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Answers (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Channels and Numbers (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Other Portal Apps (Global (Europe), EU Region-locked, Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), SMS (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, Turkey, United Arab Emirates), Number Lookup (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, Turkey, United Arab Emirates), Email (Brazil, EU Region-locked, Global (Europe), Pakistan, Singapore, United Arab Emirates), RCS (EU Region-locked, Global (Europe), Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), MMS (Global (Europe), Pakistan), WhatsApp Business (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, United Arab Emirates), ChatApps (Brazil, EU Region-locked, Global (Europe), Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Live Chat (EU Region-locked, Global (Europe), Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Mobile Push Notifications (Global (Europe), Great Britain, Pakistan, Saudi Arabia, Turkey, United Arab Emirates), USSD (Global (Europe)), Mobile Identity (Brazil, Global (Europe)), Integrations (Global (Europe), Pakistan), SMPP (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, Turkey, United Arab Emirates), HTTP API (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, Turkey, United Arab Emirates), SMTP (Brazil, EU Region-locked, Global (Europe), United Arab Emirates), Voice (Brazil, EU Region-locked, Global (Europe), Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, Turkey, United Arab Emirates), and SIP Trunk (Brazil, EU Region-locked, Global (Europe), Hong Kong, Malaysia, Pakistan, Saudi Arabia, Singapore, Sri Lanka, Turkey, United Arab Emirates).