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Operational

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Major Outage

Degraded

Vietnam - HTTP API SMS Service Degradation

Incident Report for Infobip

Resolved

The issue has been successfully resolved, and the service is now fully operational.
During the incident, you may have encountered 5xx errors when accessing the HTTP API SMS endpoints.

Start (UTC): 26 April, 08:48
End (UTC): 26 April, 09:51
Impact: Problems with the HTTP API SMS endpoints at the Vietnam data center

Posted Apr 26, 2026 - 10:08 UTC

Investigating

We are currently investigating an issue affecting the SMS service in the Vietnam data center. Some customers may experience 5xx errors on HTTP API SMS endpoints. Further details will be provided in the next update.

Posted Apr 26, 2026 - 09:54 UTC

This incident affected: SMS (Vietnam).