Scheduled
We will undergo routine patching of databases at the following data centers: Great Britain, Pakistan, Qatar and Turkey. The goal of this work is to apply the latest Windows and SQL Server cumulative updates and ensure the stability and optimal performance of the affected services.
Preventive measures have been implemented to minimize any potential impact; however, you may experience brief service interruptions in the components listed on this page. Each database is restarted individually and components are isolated within their own databases, so multiple components will not be disrupted at the same time.
Start (UTC): 24 November 2026 22:00
End (UTC): 25 November 2026 02:00
Purpose: Database patching and maintenance
Posted Nov 11, 2026 - 07:50 UTC
This scheduled maintenance affects: Mobile Push Notifications (Great Britain, Pakistan, Qatar, Turkey), Customer Portal Signup/Login (Great Britain, Pakistan, Qatar, Turkey), People (Great Britain, Pakistan, Qatar, Turkey), Moments (Great Britain, Pakistan, Qatar, Turkey), Analyze (Great Britain, Pakistan, Qatar, Turkey), Conversations (Great Britain, Pakistan, Qatar, Turkey), Answers (Great Britain, Pakistan, Qatar, Turkey), Channels and Numbers (Great Britain, Pakistan, Qatar, Turkey), Other Portal Apps (Great Britain, Pakistan, Qatar, Turkey), Live Chat (Great Britain, Pakistan, Qatar, Turkey), Integrations (Great Britain, Pakistan, Qatar, Turkey), RCS (Great Britain, Pakistan, Qatar, Turkey), Voice (Great Britain, Pakistan, Qatar, Turkey), Email (Pakistan, Qatar), and Signals (Turkey).