This is to inform you that the earlier announced emergency maintenance of our EMEA (DE) datacenter affecting applications Conversations, Moments (with transfer to agent), Answers has been successfully completed. We can confirm that the maintenance downtime manifested briefly in two instances for a few minutes with delayed or rejected Conversations.
Thank you for your understanding and patience in this matter.
Posted Sep 28, 2022 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2022 - 08:30 UTC
Scheduled
Dear Customer,
Please be informed that there will be an emergency maintenance on our EMEA (DE) datacenter. The maintenance will affect applications: Conversations, Moments (with transfer to agent), Answers, with a downtime expected of one hour.
We apologize for any potential inconvenience caused and thank you for your understanding and patience in this matter.