The issue has been successfully resolved and the service is once again operational.
Start (UTC): 05 March 10:05 End (UTC): 05 March 11:16 Impact: Some report types failed to be created
Posted Mar 05, 2025 - 11:44 UTC
Update
We are continuing to investigate this issue.
Posted Mar 05, 2025 - 10:45 UTC
Investigating
We are currently experiencing issues with Reporting service on Customer Portal over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update. Only certain types of reports are affected including: - Traffic by User and by Sender - Expenses by sender - Expenses by user and sender - Messaging overview
Posted Mar 05, 2025 - 10:43 UTC
This incident affected: Customer Portal Login/Homepage (Global (Europe)).