We experienced a service degradation affecting SMS, Email, RCS, Voice, WhatsApp, Moments and Viber messaging in the EU Region-locked data center. During the incident timeframe, client's may have observed failed or delayed message processing across those services.
Start (UTC): 19 October 2026 08:13 End (UTC): 19 October 2026 08:17 Impact: Message submission and processing failures
Posted Oct 19, 2026 - 08:52 UTC
This incident affected: Email (EU Region-locked), RCS (EU Region-locked), WhatsApp Business (EU Region-locked), ChatApps (EU Region-locked), SMS (EU Region-locked), and Voice (EU Region-locked).