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Operational

Maintenance

Major Outage

Degraded

Global (Europe) - WhatsApp Template creation issues

Incident Report for Infobip

Resolved

We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) location, which caused failures on the processing of this service.

Start (UTC): 08 September 06:23
End (UTC): 08 September 17:39
Impact: During this period, you may have experienced failures when attempting to create new WhatsApp Template.

Posted Sep 09, 2026 - 05:29 UTC

This incident affected: WhatsApp Business (Global (Europe)).