The degradation has been successfully resolved, and the service is once again fully operational. During the specified timeframe, you may have experienced the "No valid recipients found" error when attempting to launch Viber campaigns.
Start time (UTC): 13 March 2025 02:39 End time (UTC): 13 March 2025 03:55 Impact: Broadcast launch errors
Posted Mar 13, 2025 - 08:00 UTC
Update
We are prioritizing a further investigation of this issue.
Posted Mar 13, 2025 - 05:28 UTC
Update
We are actively investigating the issue further.
Posted Mar 13, 2025 - 04:26 UTC
Update
We are continuing to investigate the issue.
Posted Mar 13, 2025 - 03:38 UTC
Investigating
We are currently experiencing a degradation affecting our Broadcast services on the Global (Europe) data center. You may experience issues creating Broadcast campaigns. Our engineering team is investigating the issue and we will keep you posted with further findings.
Posted Mar 13, 2025 - 03:01 UTC
This incident affected: Moments (Global (Europe)).