We will perform planned maintenance on the Bulk Scheduling Service database hosted in our United States data center during the maintenance window specified below.
Preventive measures are in place to minimize impact, but scheduled messages, bulk campaigns, and broadcast operations may experience delays or temporarily failures during the maintenance window. For up to a few minutes, accepted bulks may be delayed and users may be unable to create new bulks through the Customer Portal or HTTP API, but real-time single-message sending is not expected to be affected.
Affected services: - Moments (Broadcast campaigns) - Scheduled SMS, Email, WhatsApp, ChatApps, and Voice messages - Bulk messaging operations via API and Portal
Any disruptions are expected to last no longer than few minutes within the scheduled maintenance window.
Start (UTC): 17 November 2026 07:00 End (UTC): 17 November 2026 09:00 Purpose: Bulk Scheduling Service upgrade and optimization
Posted Nov 03, 2026 - 08:52 UTC
This scheduled maintenance affects: MMS (United States), Automation Studio (Journeys) (United States), SMTP (United States), Mobile Push Notifications (United States), Moments (United States), Email (United States), RCS (United States), Integrations (United States), WhatsApp Business (United States), SMPP (United States), SMS (United States), HTTP API (United States), and Voice (United States).