The issue has been successfully resolved and the service is once again operational. During the reported period, major service degradations were Identified in our Indonesia Data Center, which subsequently may have caused further issues with the services affected.
Start (UTC): 12 June 2025 23:27 End (UTC): 13 June 2025 02:00 Impact: You may have experienced issues accessing the Portal and sending/receiving traffic on several channels.
Posted Jun 13, 2025 - 02:28 UTC
Investigating
We are currently experiencing issues on multiple services through our Indonesian data center. Our dedicated engineering team is working to verify the full scope of the issue, and meanwhile you may experience problems with Portal access and Traffic degradation. We will post update as new information is available.
Posted Jun 12, 2025 - 23:27 UTC
This incident affected: SMS (Indonesia) and HTTP API (Indonesia).