Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

Downtime isn't shown here? Check external connectivity status



Major Outage


Hong Kong - Message processing degradation
Incident Report for Infobip
The issue with message processing has been successfully resolved and the services are once again fully operational. You may have experienced issues with your API requests getting errors towards in the below mentioned timeframe:

Start (UTC): 26 June 02:38
End (UTC): 26 June 04:07
Impact: API request errors
Posted Jun 26, 2024 - 04:46 UTC
The dedicated team is currently conducting further investigations into this degradation. They are actively working on resolving it and we will provide additional information in the upcoming post.
Posted Jun 26, 2024 - 04:09 UTC
We are currently experiencing issues with message processing on our Hong Kong data center specifically towards Our team is already investigating this issue and more information will follow soon
Posted Jun 26, 2024 - 03:38 UTC
This incident affected: SMS (Hong Kong), Number Lookup (Hong Kong), WhatsApp Business (Hong Kong), SMPP (Hong Kong), HTTP API (Hong Kong), Voice (Hong Kong), and SIP Trunk (Hong Kong).