We will undergo routine patching of databases at our Global (Europe) data center.
During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 30 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure optimal performance.
Start (UTC): 21 September 2026 08:00 End (UTC): 21 September 2026 09:00 Purpose: Database patching and maintenance
Posted Sep 04, 2026 - 09:55 UTC
This scheduled maintenance affects: Other Portal Apps (Global (Europe)), Live Chat (Global (Europe)), Chatbots (Global (Europe)), ChatApps (Global (Europe)), and HTTP API (Global (Europe)).