Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

Downtime isn't shown here? Check external connectivity status

Operational

Maintenance

Major Outage

Degraded

Multiple Locations - Email service degradation

Incident Report for Infobip

Resolved

This is to inform you that the degradation of the Email service has been resolved. We're no longer observing errors in the email traffic processing. Customers utilizing the Email service across multiple locations may have observed processing issues and delivery delays.

Start (UTC): 04 September 2026 07:40
End (UTC): 04 September 2026 12:35
Impact: Delivery delay and processing issues of the email traffic.
Posted Sep 04, 2026 - 13:07 UTC

Update

We are still investigating the issue affecting the Email service. For now, we managed to gather information that the email traffic is getting delivered with the delay due to ongoing third-party ongoing incident. We'll share more details as soon as possible.
Posted Sep 04, 2026 - 12:43 UTC

Update

We are still investigating the issue affecting the Email service, and we will share more information as soon as possible.
Posted Sep 04, 2026 - 11:47 UTC

Investigating

We are currently experiencing degradation of our Email service across multiple data centers. It has been detected that email traffic is pending without successful delivery.

Please note that our designated engineering team is investigating, and we will update you as soon as we obtain more information.
Posted Sep 04, 2026 - 11:14 UTC
This incident affected: Email (EU Region-locked, Global (Europe), India, Indonesia, Pakistan, Saudi Arabia, United Arab Emirates, United States).