{
  "page": {
    "id": "38xjtdpgdp9c",
    "name": "Infobip",
    "url": "https://status.infobip.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Customer Portal Signup/Login","created_at":"2023-10-25T05:09:53.706Z","updated_at":"2026-11-04T07:34:12.152Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"348h67l4hn4s","group_id":null,"page_id":"38xjtdpgdp9c","components":["6bd5l4y2nxcd","b9zxdg2ptn3s","79htvtdzw0tq","js3z25rwfj5v","jvn4jn90bp30","4x3k7kpk5lzk","fbqfhbqw1s5l","0n9rdmf826zv","lvlvf3cpvqt3","r5kfpzytxvqp","6yrgdp3b1r6z","ct9jfr9jpg1r"]},{"status":"operational","name":"People","created_at":"2023-10-25T05:10:08.513Z","updated_at":"2026-11-04T07:34:12.170Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"x9v85qgdqgf3","group_id":null,"page_id":"38xjtdpgdp9c","components":["ct22vkjk1b7m","srrfv9wklf84","q8xxnkbjptt8","mrp17zxhj3n2","zpy3jn8k7s1x","0xpjh9yglmgv","kq6kcsh6j4sp","9f7jn6xwsg6z","fb12bqvydrz7","wx88cstfbdlf","nsl781t2h1bd","xb4phn5hjlzt"]},{"status":"operational","name":"Moments","created_at":"2023-10-25T05:10:23.375Z","updated_at":"2026-11-04T07:34:12.187Z","position":3,"description":null,"showcase":false,"start_date":null,"id":"bqb9qx5p4g7s","group_id":null,"page_id":"38xjtdpgdp9c","components":["4znrp0vxv10c","wnnz3t8dcxhg","zr6vxxm9lwc8","6hmm4zg2ynxn","kw0ldsj11hjl","0sgnhmychfpx","452cjkm7k95t","m9ytfznpw49v","k59zgyw4s50g","mg5w0fr3xb8r","44qmf5f6vm1r","z7vtqjbds7lk"]},{"status":"operational","name":"Analyze","created_at":"2023-10-25T05:10:37.572Z","updated_at":"2026-11-04T07:34:12.205Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"yy36zjpfgh4m","group_id":null,"page_id":"38xjtdpgdp9c","components":["ydrktfl3kplm","2s5lgmx6jfw0","nxzwhgv6w34f","ngp7wl85m2jk","54zccfq13fhx","k9gsg7prk7q9","j5kfkj5ct362","nxs2d2zvpg12","hvtsz1b41687","qp3837h6pdn4","p7kg3d8pfchs","2dzct491vdfx"]},{"status":"operational","name":"Conversations","created_at":"2023-10-25T05:10:53.167Z","updated_at":"2026-11-04T07:34:12.223Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"sqltxjkp1h7w","group_id":null,"page_id":"38xjtdpgdp9c","components":["5l7z8l4pk5gm","qghyl0vfxwvw","99s0pb5fd5dw","56rkhyzrzpzs","0d2wyh6f89ps","xlw463mj67h3","nxrlk1mpkyly","0gzp4tsd1yn4","dhfwshs70wp1","826rhw3f8h3x","xh1dh3x9y4wh","hn77jx8hv28p"]},{"status":"operational","name":"Answers","created_at":"2023-10-25T05:11:07.797Z","updated_at":"2026-11-04T07:34:12.239Z","position":6,"description":null,"showcase":false,"start_date":null,"id":"hv8lwvmn71ys","group_id":null,"page_id":"38xjtdpgdp9c","components":["qdxw6qw90pdq","sltd8wv01wft","8gxsb8t98dr6","1g9bvlmbdc87","0vb7rvsq9jb4","5djs9gzjf0p7","8f0cbsb1b615","35k2b8qgkwb6","th6bbp8vdvyc","936mgh18rlgx","y6tm3h3k8bwm","s58nsqsld5dp"]},{"status":"operational","name":"Channels and Numbers","created_at":"2023-10-25T05:11:22.315Z","updated_at":"2026-11-04T07:34:12.257Z","position":7,"description":null,"showcase":false,"start_date":null,"id":"10hh2k5p9f1z","group_id":null,"page_id":"38xjtdpgdp9c","components":["nf5p9xchp2hs","jwrksml8ctcx","wrl62v9lcv0g","ldbpw3p5sqh7","1nzq9p288716","xvm3d2b0gn72","cjjrxn1s08dy","pz012sbbs7jb","g0dvslkjr3d7","fv37dqdbgnm2","zxzv98wxbn7f","dy0vzbhr87yx"]},{"status":"operational","name":"Other Portal Apps","created_at":"2023-10-25T05:11:37.354Z","updated_at":"2026-11-04T07:34:12.275Z","position":8,"description":null,"showcase":false,"start_date":null,"id":"sksjt8smwwht","group_id":null,"page_id":"38xjtdpgdp9c","components":["rtft31k3fm4v","q9sy6fxpwxkv","4lxzw1cpgcsw","hk76q14jj3hp","s5g0cyfbchfq","p9wk5mm9s21c","p1x99tk4pdp2","j4wg3zlnfsnf","9stjnkwsycf5","57l4vvqk8ktx","hrn0h5wqpd5j","bj67532rnc97"]},{"status":"operational","name":"SMS","created_at":"2023-10-25T05:12:00.430Z","updated_at":"2026-11-04T07:34:12.293Z","position":9,"description":null,"showcase":false,"start_date":null,"id":"pd5vtz4z1z8y","group_id":null,"page_id":"38xjtdpgdp9c","components":["p9hc0vlbqh55","g5jvzt4m3hzs","81gbdsh5rk2d","gbn7qmwhn6gw","8ptbl1qmthy6","xw0rd9g9f6j2","djhrk8ydymkc","8fllymy3q1fp","8pf7lkb7rlpm","pnyc2vpwcxyb","v5b0x1hykj2d","j2gfkzsqsg24","xn2m68hzymn0","24fxzvzjgwk9","qr9ylk8vk2hv","50klqqmyt0yg","nvys5c1zt7pv","gt8ghp7vqms9","wt83v6y2s38p"]},{"status":"operational","name":"Number Lookup","created_at":"2023-10-25T05:12:22.941Z","updated_at":"2026-11-04T07:34:12.311Z","position":10,"description":null,"showcase":false,"start_date":null,"id":"s8wrq8xdcj1c","group_id":null,"page_id":"38xjtdpgdp9c","components":["w68mpd8mx18p","jntpcjws25q0","xslf17pd401w","d5brlfxsv2t5","kb4fyz7pqq04","79wc7j2f2yb9","9zn6876mn0rr","3sqrpcnrlcpw","jjzwmr6g5x6g","fmws9qsp6yx1","qhtcjt88v53l","4y4l1xdr5lbb","6x3n2bwvx3xt","qxpmymm45zb1","yvnntbnyz8sf","w90kbjdkts45","l2n7dh6q355d","23rx4yzqnjxn"]},{"status":"operational","name":"Voice","created_at":"2023-10-25T05:12:53.429Z","updated_at":"2026-11-04T07:34:12.329Z","position":11,"description":null,"showcase":false,"start_date":null,"id":"8ywlz0fdffpj","group_id":null,"page_id":"38xjtdpgdp9c","components":["zzh2d2l7ryf0","9nvpkp6ql1n2","3584t6q536p4","y1sj8ll70f2g","6nm12wgycblh","l3rf6vthz9k2","yk70k6wz8vb4","tqq0n426r3wn","1yyydhj72k0b","3029fmqzw56z","4wtgbbsc1mf6","wmrd746x53zr","191v9jsm6zmn","bqcg0rw4qy6y","d2g1dxl7yf3d","8gxsv7x0hwxs","v496q3kg2p5l","r8c4gqb9lvc3","zmhxkjp9lbbz","d7556s1sw4f1"]},{"status":"operational","name":"Email","created_at":"2023-10-25T05:13:05.990Z","updated_at":"2026-11-04T07:34:12.349Z","position":12,"description":null,"showcase":false,"start_date":null,"id":"b06rvjvnyzw2","group_id":null,"page_id":"38xjtdpgdp9c","components":["hh4xm0vcvndn","vg8xzhx4bpps","7hw79r71l91q","2rjxdbxgrt8f","vccs9xf09rn8","9ddckh5w1kv3","km8qhq36hxcv","97n2jhw21pdb","ms13mnd7l2g2","rywh7wb0g54m","nxj7zc8wgg08","ps5wqtyzq8sy"]},{"status":"operational","name":"RCS","created_at":"2023-10-25T05:13:20.017Z","updated_at":"2026-11-04T07:34:12.365Z","position":13,"description":null,"showcase":false,"start_date":null,"id":"d31b3g662x7n","group_id":null,"page_id":"38xjtdpgdp9c","components":["7b074dhnv2tw","wb4l0htd4h5w","l0q7d0bssr3x","v1htmjkpqpdp","9xgn6f2wks6s","dqth37zstmq8","5zvsykcwjjfs","r48ffzvpts3z","3fk3mhx3n7h6","bhvnhgtsccsh","65h94z3wbfdj","9lfrf4n98ryf"]},{"status":"operational","name":"MMS","created_at":"2023-10-25T05:13:25.162Z","updated_at":"2026-11-04T07:34:12.472Z","position":14,"description":null,"showcase":false,"start_date":null,"id":"lqxrvhk464dc","group_id":null,"page_id":"38xjtdpgdp9c","components":["mmxb1821l618","6pn9nlx6l85w","v2k1mwzr39h9","rctc1zqfgt01"]},{"status":"operational","name":"WhatsApp Business","created_at":"2023-10-25T05:13:44.085Z","updated_at":"2026-11-04T07:34:12.489Z","position":15,"description":null,"showcase":false,"start_date":null,"id":"8bz1s5fhy4bc","group_id":null,"page_id":"38xjtdpgdp9c","components":["kl4gdbhbksdb","l7bkhys91sfg","ft7rxhzbjzl5","w0wjlr9gzq5y","qbfvwn68b3dj","j6t218jpdnjb","nqrtnyr2mp2s","h5220fg15zk6","q94c9xlqzhb9","jsvsjhjd57x7","2tgxgp3202r5","h2l0vfs6czvg","2k5k5yw1fhkk","cd91m5503z70","p05j007c87bs","z0wgpjrh1gct"]},{"status":"operational","name":"ChatApps","created_at":"2023-10-25T05:13:59.552Z","updated_at":"2026-11-04T07:34:12.506Z","position":16,"description":null,"showcase":false,"start_date":null,"id":"zcwx48vrtmf2","group_id":null,"page_id":"38xjtdpgdp9c","components":["dvpn5h278qkp","y9z53828ff5j","nyttwq78bnx1","lqvd0zmwlkdd","z02zwn7wwy2p","0lmkfmpvf5qb","qzy2bhxlwrl4","8w11n136ymst","jk1qlkcs98z7","qh88v6r2t5lt","xz4rd529z7m9","my6htcgtpnl6","q6z2t2jc82nm","c4s6j88nl5cy"]},{"status":"operational","name":"Live Chat","created_at":"2023-10-25T05:14:15.135Z","updated_at":"2026-11-04T07:34:12.524Z","position":17,"description":null,"showcase":false,"start_date":null,"id":"tvrptpqnq4c3","group_id":null,"page_id":"38xjtdpgdp9c","components":["cwx6m2v9tdvz","hg2mfb64hvzb","d418dp5qm46w","cjcl4lbsf0g8","krrhv72ttzhy","zmk2kn0k6b3x","x81vb588mkdb","2t1hm7k0wtgf","3w0028j7fdfw","c76t506zg26y","0tzlr7nvybdv","hg8cpdr8sgp0"]},{"status":"operational","name":"Mobile Push Notifications","created_at":"2023-10-25T05:14:28.136Z","updated_at":"2026-11-04T07:34:12.542Z","position":18,"description":null,"showcase":false,"start_date":null,"id":"yyh8lplnm2c5","group_id":null,"page_id":"38xjtdpgdp9c","components":["1q4m652qbsh6","hhlp88mdyc0z","0wx9zxsj7d0n","d3g7thgw5w79","92x6ngs65mcl","tzyp0hb9td3s","19v2bzwls0ht","455dp6tpxf1h","1ggg58n0bw9h","1sd31fjbbnvs","xsx3xqfd9tmd"]},{"status":"operational","name":"USSD","created_at":"2023-10-25T05:14:30.120Z","updated_at":"2026-11-04T07:34:12.560Z","position":19,"description":null,"showcase":false,"start_date":null,"id":"fr9clrrjds9b","group_id":null,"page_id":"38xjtdpgdp9c","components":["c6k9ctgx539v"]},{"status":"operational","name":"Network APIs","created_at":"2023-10-25T05:14:35.012Z","updated_at":"2026-11-06T09:24:08.453Z","position":20,"description":null,"showcase":false,"start_date":null,"id":"l3nk7tfblzkc","group_id":null,"page_id":"38xjtdpgdp9c","components":["sr9v8rlnfwpk","ln7ywh2q6g76","8pjqslvvnc5q","zsjbj9cb18dc","rl285z0s0r48","vgw3fv2fm7g2"]},{"status":"operational","name":"Integrations","created_at":"2023-10-25T05:14:37.364Z","updated_at":"2026-11-04T07:34:12.594Z","position":21,"description":null,"showcase":false,"start_date":null,"id":"j31wwp4jj5q4","group_id":null,"page_id":"38xjtdpgdp9c","components":["ppl4kclz731t","fb6qwx30p5yd","6pqggp45m004","rqk3xkmtbc53","z4ntp7fwt91l","z1qtm354vwrx","m4dy430d498v","b6jvxc2xq5pj","sr62n6qblzyv","0wf5skbvywk5","xnq918p87py1","90k5xbpsktxk"]},{"status":"operational","name":"Signals","created_at":"2026-11-04T07:33:45.399Z","updated_at":"2026-11-04T07:34:12.611Z","position":22,"description":null,"showcase":false,"start_date":null,"id":"pdj402hgtfk5","group_id":null,"page_id":"38xjtdpgdp9c","components":["wxlt2dkthc06","cl5qrpx0c7p4","rhzyykcy8j69","4y8gb5qnyr7x","3kkq6ncx88bh","rvtvl4j5mkx6"]},{"status":"operational","name":"SMPP","created_at":"2023-10-25T05:14:59.538Z","updated_at":"2026-11-04T07:34:12.629Z","position":23,"description":null,"showcase":false,"start_date":null,"id":"dbhdsg98f0fz","group_id":null,"page_id":"38xjtdpgdp9c","components":["p6c0y09blkrq","mybp3m6yzhjs","ljrb9xzqq701","0jzxlb95w44b","38vz5cp1jkp4","j2ljq9qfwh5t","b5d82617lqhq","sh0lqrjrh1mt","nk96bqz57y8x","dfh7v2g6pj92","hpmd6sl99052","mdr4c1ks8ng7","pb02c65xs0fs","1y275lsxq2dr","d2svcxrlt718","nrtrwhpvpwzz","ff1pbnjvhdd9","j1rdd43jgzh8"]},{"status":"operational","name":"HTTP API","created_at":"2023-10-25T05:15:24.564Z","updated_at":"2026-11-04T07:34:12.647Z","position":24,"description":null,"showcase":false,"start_date":null,"id":"s5jz2fnqsklf","group_id":null,"page_id":"38xjtdpgdp9c","components":["1n2255t5dlmp","cvmmyvjyz9rp","pv1jkfkc4kgh","4qtlgzjcd7mc","z93yhky4xcsm","gjjh4mm0vdnd","hvbxml1rlgyx","1txmdwkcg0gt","g09025531dp2","wsldfrnx2dnn","6jxw24yqym8t","06plr6ypc2wl","6qh2s751yt2g","70g56gd6thyk","mqp5h5q4fk4x","w0lgpzvk2c54","gld37gyngg5l","dt7ry57dqlf9","j8sws16xnf7m"]},{"status":"operational","name":"SMTP","created_at":"2023-10-25T05:16:02.698Z","updated_at":"2026-11-04T07:34:12.668Z","position":25,"description":null,"showcase":false,"start_date":null,"id":"fgdgf9g46y2z","group_id":null,"page_id":"38xjtdpgdp9c","components":["1p4m23r4d4p5","t856grlk2brh","ctlkps79q3br","s7zzsyqk6zx0","yd19m55xtwjq","x56qgg8j6n0d","3b99s8qbtbkt","s3qxz95d1v70","5jk3xkn6rjk6"]},{"status":"operational","name":"Automation Studio (Journeys)","created_at":"2026-04-20T07:37:28.463Z","updated_at":"2026-11-04T07:34:12.685Z","position":26,"description":null,"showcase":false,"start_date":null,"id":"vpns3dzc1mpl","group_id":null,"page_id":"38xjtdpgdp9c","components":["4yd7m1899c1p","z0dpvghs6qqx","vbkdk997gzgm","bjqp1thtzkzg","6ctx1wr7fjm0","155k0cl9f6s0","m3bxwj9v39j7","nkbw4gjhd7w1"]},{"status":"operational","name":"Agent Workspace (Inbox)","created_at":"2026-04-20T07:39:19.381Z","updated_at":"2026-11-04T07:34:12.703Z","position":27,"description":null,"showcase":false,"start_date":null,"id":"515f704vqg9y","group_id":null,"page_id":"38xjtdpgdp9c","components":["jv3ppwjwjyzj","v7yy1cxd0f7x","m3yb7s8dyggh","2cctd422tpg1","4jbvw9qp6mb7","jybrxpmkb78f","22fbbbf98vql","r6ys9rtn4z95"]},{"status":"operational","name":"Chatbots","created_at":"2026-04-20T07:40:38.401Z","updated_at":"2026-11-04T07:34:12.721Z","position":28,"description":null,"showcase":false,"start_date":null,"id":"hwwnf3blqstp","group_id":null,"page_id":"38xjtdpgdp9c","components":["jrvdgy0l5lmd","gbpm3x98j4sf","f6fcs63t1prs","z04qx79x409b","p3cjb672z2nx","x8t4x4t0k4fm","fs8984pjlzqm","kb873p5gvm43"]},{"status":"operational","name":"Customer Profiles (CDP)","created_at":"2026-04-20T07:42:09.322Z","updated_at":"2026-11-04T07:34:12.738Z","position":29,"description":null,"showcase":false,"start_date":null,"id":"xklv36zfr3s3","group_id":null,"page_id":"38xjtdpgdp9c","components":["cn4r7wc0nblk","3bqz2j31gbs2","sgw7zrsf0dvk","d6wb1cfv92b1","fdyjkhxv4946","sv77b13mf3hd","t3082zgstggx","dshrt90p83wf"]},{"status":"operational","name":"Analytics \u0026 Insights","created_at":"2026-04-20T07:43:46.712Z","updated_at":"2026-11-04T07:34:12.755Z","position":30,"description":null,"showcase":false,"start_date":null,"id":"ppmmks0h9n65","group_id":null,"page_id":"38xjtdpgdp9c","components":["vr8j1hv2cs65","v5pc8fj59tl1","bp3fc1nn64xh","5sbrl4l02h16","lg8wyvvpcllh","wfzw8m9zprxs","zkp3k0yxtdzp"]}],
  "incidents": [{"name":"Multiple Locations - Planned Maintenance of Database Infrastructure","status":"scheduled","created_at":"2026-10-30T10:48:21.188Z","updated_at":"2026-11-03T11:51:54.049Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/clzcc89y657t","scheduled_for":"2026-11-12T04:00:00.000Z","scheduled_until":"2026-11-12T08:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-30T10:48:21.097Z","reminder_intervals":null,"id":"jdxnkwhrch90","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"The scope of this maintenance has been revised to include only our Brazil and Canada data centers. The United States data center has been excluded from this operation.  \n\nStart (UTC): 12 November 2026 04:00 \nEnd (UTC): 12 November 2026 08:00 \nPurpose: Database patching and maintenance","created_at":"2026-11-03T11:51:54.046Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T11:51:54.046Z","display_at":"2026-11-03T11:51:54.046Z","deliver_notifications":true,"tweet_id":null,"id":"3f7lk618kqkb","incident_id":"jdxnkwhrch90","custom_tweet":null,"affected_components":[{"code":"p9hc0vlbqh55","name":"SMS - Brazil","old_status":"operational","new_status":"operational"},{"code":"zzh2d2l7ryf0","name":"Voice - Brazil","old_status":"operational","new_status":"operational"},{"code":"hh4xm0vcvndn","name":"Email - Brazil","old_status":"operational","new_status":"operational"},{"code":"7b074dhnv2tw","name":"RCS - Canada","old_status":"operational","new_status":"operational"},{"code":"mmxb1821l618","name":"MMS - Canada","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will undergo routine patching of databases at the following data centers: United States, Brazil and Canada.\n\nDuring this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.-\n\nThis patching is essential to keep our databases up-to-date and ensure they operate optimally.\n\nStart (UTC): 12 November 2026 04:00\nEnd (UTC): 12 November 2026 08:00\nPurpose: Database patching and maintenance","created_at":"2026-10-30T10:48:21.465Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T10:48:21.465Z","display_at":"2026-10-30T10:48:21.465Z","deliver_notifications":true,"tweet_id":null,"id":"38rc4fg4x4y7","incident_id":"jdxnkwhrch90","custom_tweet":null,"affected_components":[{"code":"xb4phn5hjlzt","name":"People - United States","old_status":"operational","new_status":"operational"},{"code":"2dzct491vdfx","name":"Analyze - United States","old_status":"operational","new_status":"operational"},{"code":"hn77jx8hv28p","name":"Conversations - United States","old_status":"operational","new_status":"operational"},{"code":"s58nsqsld5dp","name":"Answers - United States","old_status":"operational","new_status":"operational"},{"code":"p9hc0vlbqh55","name":"SMS - Brazil","old_status":"operational","new_status":"operational"},{"code":"gt8ghp7vqms9","name":"SMS - United States","old_status":"operational","new_status":"operational"},{"code":"l2n7dh6q355d","name":"Number Lookup - United States","old_status":"operational","new_status":"operational"},{"code":"zzh2d2l7ryf0","name":"Voice - Brazil","old_status":"operational","new_status":"operational"},{"code":"d7556s1sw4f1","name":"Voice - United States","old_status":"operational","new_status":"operational"},{"code":"hh4xm0vcvndn","name":"Email - Brazil","old_status":"operational","new_status":"operational"},{"code":"ps5wqtyzq8sy","name":"Email - United States","old_status":"operational","new_status":"operational"},{"code":"7b074dhnv2tw","name":"RCS - Canada","old_status":"operational","new_status":"operational"},{"code":"mmxb1821l618","name":"MMS - Canada","old_status":"operational","new_status":"operational"},{"code":"z0wgpjrh1gct","name":"WhatsApp Business - United States","old_status":"operational","new_status":"operational"},{"code":"c4s6j88nl5cy","name":"ChatApps - United States","old_status":"operational","new_status":"operational"},{"code":"hg8cpdr8sgp0","name":"Live Chat - United States","old_status":"operational","new_status":"operational"},{"code":"dt7ry57dqlf9","name":"HTTP API - United States","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brazil","created_at":"2023-10-25T05:11:38.962Z","updated_at":"2026-10-08T07:52:52.794Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"p9hc0vlbqh55","page_id":"38xjtdpgdp9c","group_id":"pd5vtz4z1z8y"},{"status":"operational","name":"Brazil","created_at":"2023-10-25T05:12:26.676Z","updated_at":"2026-10-30T08:15:54.319Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"zzh2d2l7ryf0","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"Brazil","created_at":"2023-10-25T05:12:55.560Z","updated_at":"2026-10-29T11:16:35.571Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"hh4xm0vcvndn","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Canada","created_at":"2026-02-19T12:25:21.814Z","updated_at":"2026-09-03T10:00:50.895Z","position":1,"description":null,"showcase":false,"start_date":"2026-02-19T00:00:00.000Z","id":"mmxb1821l618","page_id":"38xjtdpgdp9c","group_id":"lqxrvhk464dc"},{"status":"operational","name":"Canada","created_at":"2026-05-15T06:43:55.386Z","updated_at":"2026-09-03T10:00:50.933Z","position":1,"description":null,"showcase":false,"start_date":"2026-05-15T00:00:00.000Z","id":"7b074dhnv2tw","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"}]},{"name":"United States - Planned Maintenance: Scheduled \u0026 Bulk Messaging","status":"scheduled","created_at":"2026-11-03T08:52:23.989Z","updated_at":"2026-11-03T08:52:24.166Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/k0cvwxgmsv5h","scheduled_for":"2026-11-17T07:00:00.000Z","scheduled_until":"2026-11-17T09:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-03T08:52:23.923Z","reminder_intervals":null,"id":"1506722fpxd4","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will perform planned maintenance on the Bulk Scheduling Service database hosted in our United States data center during the maintenance window specified below.\n\nPreventive measures are in place to minimize impact, but scheduled messages, bulk campaigns, and broadcast operations may experience delays or temporarily failures during the maintenance window. For up to a few minutes, accepted bulks may be delayed and users may be unable to create new bulks through the Customer Portal or HTTP API, but real-time single-message sending is not expected to be affected.\n\nAffected services:\n - Moments (Broadcast campaigns)\n - Scheduled SMS, Email, WhatsApp, ChatApps, and Voice messages\n - Bulk messaging operations via API and Portal\n\nAny disruptions are expected to last no longer than few minutes within the scheduled maintenance window.\n\nStart (UTC): 17 November 2026 07:00\nEnd (UTC): 17 November 2026 09:00\nPurpose: Bulk Scheduling Service upgrade and optimization","created_at":"2026-11-03T08:52:24.161Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T08:52:24.161Z","display_at":"2026-11-03T08:52:24.161Z","deliver_notifications":true,"tweet_id":null,"id":"rv1bqc9qdpp1","incident_id":"1506722fpxd4","custom_tweet":null,"affected_components":[{"code":"z7vtqjbds7lk","name":"Moments - United States","old_status":"operational","new_status":"operational"},{"code":"gt8ghp7vqms9","name":"SMS - United States","old_status":"operational","new_status":"operational"},{"code":"d7556s1sw4f1","name":"Voice - United States","old_status":"operational","new_status":"operational"},{"code":"ps5wqtyzq8sy","name":"Email - United States","old_status":"operational","new_status":"operational"},{"code":"9lfrf4n98ryf","name":"RCS - United States","old_status":"operational","new_status":"operational"},{"code":"rctc1zqfgt01","name":"MMS - United States","old_status":"operational","new_status":"operational"},{"code":"z0wgpjrh1gct","name":"WhatsApp Business - United States","old_status":"operational","new_status":"operational"},{"code":"xsx3xqfd9tmd","name":"Mobile Push Notifications - United States","old_status":"operational","new_status":"operational"},{"code":"90k5xbpsktxk","name":"Integrations - United States","old_status":"operational","new_status":"operational"},{"code":"ff1pbnjvhdd9","name":"SMPP - United States","old_status":"operational","new_status":"operational"},{"code":"dt7ry57dqlf9","name":"HTTP API - United States","old_status":"operational","new_status":"operational"},{"code":"5jk3xkn6rjk6","name":"SMTP - United States","old_status":"operational","new_status":"operational"},{"code":"nkbw4gjhd7w1","name":"Automation Studio (Journeys) - United States","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"United States","created_at":"2023-10-25T05:13:24.250Z","updated_at":"2026-11-03T18:40:23.029Z","position":4,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"rctc1zqfgt01","page_id":"38xjtdpgdp9c","group_id":"lqxrvhk464dc"},{"status":"operational","name":"United States","created_at":"2026-04-20T07:38:03.155Z","updated_at":"2026-10-26T09:44:17.795Z","position":8,"description":null,"showcase":false,"start_date":"2026-04-20T00:00:00.000Z","id":"nkbw4gjhd7w1","page_id":"38xjtdpgdp9c","group_id":"vpns3dzc1mpl"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:16:02.242Z","updated_at":"2026-10-23T08:02:23.765Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"5jk3xkn6rjk6","page_id":"38xjtdpgdp9c","group_id":"fgdgf9g46y2z"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:14:27.713Z","updated_at":"2026-10-23T08:02:23.808Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"xsx3xqfd9tmd","page_id":"38xjtdpgdp9c","group_id":"yyh8lplnm2c5"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:10:21.953Z","updated_at":"2026-10-26T09:44:17.842Z","position":12,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"z7vtqjbds7lk","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:13:05.511Z","updated_at":"2026-10-29T11:16:36.371Z","position":12,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ps5wqtyzq8sy","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:13:19.564Z","updated_at":"2026-11-05T21:03:57.399Z","position":12,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"9lfrf4n98ryf","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"United States","created_at":"2025-10-27T11:22:57.492Z","updated_at":"2026-11-02T15:43:47.820Z","position":12,"description":null,"showcase":false,"start_date":"2025-10-27T00:00:00.000Z","id":"90k5xbpsktxk","page_id":"38xjtdpgdp9c","group_id":"j31wwp4jj5q4"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:13:43.620Z","updated_at":"2026-10-23T08:02:24.615Z","position":16,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"z0wgpjrh1gct","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:14:59.083Z","updated_at":"2026-10-23T09:12:18.901Z","position":17,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ff1pbnjvhdd9","page_id":"38xjtdpgdp9c","group_id":"dbhdsg98f0fz"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:11:59.580Z","updated_at":"2026-10-23T08:02:24.934Z","position":18,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"gt8ghp7vqms9","page_id":"38xjtdpgdp9c","group_id":"pd5vtz4z1z8y"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:15:23.684Z","updated_at":"2026-10-29T11:16:36.626Z","position":18,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"dt7ry57dqlf9","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:12:52.993Z","updated_at":"2026-10-23T08:02:25.023Z","position":20,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"d7556s1sw4f1","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"}]},{"name":"Global (Europe) - Planned Maintenance of Database Infrastructure","status":"scheduled","created_at":"2026-11-05T09:50:08.161Z","updated_at":"2026-11-05T09:50:08.384Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/kdwl8x5p3056","scheduled_for":"2026-11-18T22:00:00.000Z","scheduled_until":"2026-11-19T02:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T09:50:08.104Z","reminder_intervals":null,"id":"mr3fd96xf41c","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will undergo routine patching of databases at the Global (Europe) data center.\n\nDuring this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.\n\nThis patching is essential to keep our databases up-to-date and ensure they operate optimally.\n\nStart (UTC): 18 November 2026 22:00\nEnd (UTC): 19 November 2026 02:00\nPurpose: Database patching and maintenance","created_at":"2026-11-05T09:50:08.379Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T09:50:08.379Z","display_at":"2026-11-05T09:50:08.379Z","deliver_notifications":true,"tweet_id":null,"id":"qrjmnql6j0v5","incident_id":"mr3fd96xf41c","custom_tweet":null,"affected_components":[{"code":"6bd5l4y2nxcd","name":"Customer Portal Signup/Login - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"ct22vkjk1b7m","name":"People - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"4znrp0vxv10c","name":"Moments - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"ydrktfl3kplm","name":"Analyze - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"qdxw6qw90pdq","name":"Answers - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"ft7rxhzbjzl5","name":"WhatsApp Business - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"nyttwq78bnx1","name":"ChatApps - Global (Europe)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:09:40.514Z","updated_at":"2026-10-23T01:01:03.785Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"6bd5l4y2nxcd","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:09:55.419Z","updated_at":"2026-10-23T01:01:03.829Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ct22vkjk1b7m","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:10:10.284Z","updated_at":"2026-11-10T04:02:03.477Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"4znrp0vxv10c","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:10:25.000Z","updated_at":"2026-10-23T01:01:04.028Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ydrktfl3kplm","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:10:54.917Z","updated_at":"2026-10-23T01:01:04.116Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"qdxw6qw90pdq","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:12:58.825Z","updated_at":"2026-11-10T09:50:07.169Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"7hw79r71l91q","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:13:29.945Z","updated_at":"2026-11-11T18:58:08.408Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ft7rxhzbjzl5","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:13:48.943Z","updated_at":"2026-11-10T04:02:03.686Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"nyttwq78bnx1","page_id":"38xjtdpgdp9c","group_id":"zcwx48vrtmf2"}]},{"name":"Multiple Locations - Planned Maintenance of Database Infrastructure","status":"scheduled","created_at":"2026-11-11T07:50:37.956Z","updated_at":"2026-11-11T07:50:38.584Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/2f49fdjygz4k","scheduled_for":"2026-11-24T22:00:00.000Z","scheduled_until":"2026-11-25T02:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T07:50:37.739Z","reminder_intervals":null,"id":"3cc9csdtbpzs","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will undergo routine patching of databases at the following data centers: Great Britain, Pakistan, Qatar and Turkey. The goal of this work is to apply the latest Windows and SQL Server cumulative updates and ensure the stability and optimal performance of the affected services.\n\nPreventive measures have been implemented to minimize any potential impact; however, you may experience brief service interruptions in the components listed on this page. Each database is restarted individually and components are isolated within their own databases, so multiple components will not be disrupted at the same time.\n\nStart (UTC): 24 November 2026 22:00\nEnd (UTC): 25 November 2026 02:00\nPurpose: Database patching and maintenance","created_at":"2026-11-11T07:50:38.578Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T07:50:38.578Z","display_at":"2026-11-11T07:50:38.578Z","deliver_notifications":true,"tweet_id":null,"id":"wm3pyjtdt7h2","incident_id":"3cc9csdtbpzs","custom_tweet":null,"affected_components":[{"code":"79htvtdzw0tq","name":"Customer Portal Signup/Login - Great Britain","old_status":"operational","new_status":"operational"},{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"operational","new_status":"operational"},{"code":"0n9rdmf826zv","name":"Customer Portal Signup/Login - Qatar","old_status":"operational","new_status":"operational"},{"code":"r5kfpzytxvqp","name":"Customer Portal Signup/Login - Turkey","old_status":"operational","new_status":"operational"},{"code":"q8xxnkbjptt8","name":"People - Great Britain","old_status":"operational","new_status":"operational"},{"code":"kq6kcsh6j4sp","name":"People - Pakistan","old_status":"operational","new_status":"operational"},{"code":"9f7jn6xwsg6z","name":"People - Qatar","old_status":"operational","new_status":"operational"},{"code":"wx88cstfbdlf","name":"People - Turkey","old_status":"operational","new_status":"operational"},{"code":"zr6vxxm9lwc8","name":"Moments - Great Britain","old_status":"operational","new_status":"operational"},{"code":"452cjkm7k95t","name":"Moments - Pakistan","old_status":"operational","new_status":"operational"},{"code":"m9ytfznpw49v","name":"Moments - Qatar","old_status":"operational","new_status":"operational"},{"code":"mg5w0fr3xb8r","name":"Moments - Turkey","old_status":"operational","new_status":"operational"},{"code":"nxzwhgv6w34f","name":"Analyze - Great Britain","old_status":"operational","new_status":"operational"},{"code":"j5kfkj5ct362","name":"Analyze - Pakistan","old_status":"operational","new_status":"operational"},{"code":"nxs2d2zvpg12","name":"Analyze - Qatar","old_status":"operational","new_status":"operational"},{"code":"qp3837h6pdn4","name":"Analyze - Turkey","old_status":"operational","new_status":"operational"},{"code":"99s0pb5fd5dw","name":"Conversations - Great Britain","old_status":"operational","new_status":"operational"},{"code":"nxrlk1mpkyly","name":"Conversations - Pakistan","old_status":"operational","new_status":"operational"},{"code":"0gzp4tsd1yn4","name":"Conversations - Qatar","old_status":"operational","new_status":"operational"},{"code":"826rhw3f8h3x","name":"Conversations - Turkey","old_status":"operational","new_status":"operational"},{"code":"8gxsb8t98dr6","name":"Answers - Great Britain","old_status":"operational","new_status":"operational"},{"code":"8f0cbsb1b615","name":"Answers - Pakistan","old_status":"operational","new_status":"operational"},{"code":"35k2b8qgkwb6","name":"Answers - Qatar","old_status":"operational","new_status":"operational"},{"code":"936mgh18rlgx","name":"Answers - Turkey","old_status":"operational","new_status":"operational"},{"code":"wrl62v9lcv0g","name":"Channels and Numbers - Great Britain","old_status":"operational","new_status":"operational"},{"code":"cjjrxn1s08dy","name":"Channels and Numbers - Pakistan","old_status":"operational","new_status":"operational"},{"code":"pz012sbbs7jb","name":"Channels and Numbers - Qatar","old_status":"operational","new_status":"operational"},{"code":"fv37dqdbgnm2","name":"Channels and Numbers - Turkey","old_status":"operational","new_status":"operational"},{"code":"4lxzw1cpgcsw","name":"Other Portal Apps - Great Britain","old_status":"operational","new_status":"operational"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"operational","new_status":"operational"},{"code":"j4wg3zlnfsnf","name":"Other Portal Apps - Qatar","old_status":"operational","new_status":"operational"},{"code":"57l4vvqk8ktx","name":"Other Portal Apps - Turkey","old_status":"operational","new_status":"operational"},{"code":"6nm12wgycblh","name":"Voice - Great Britain","old_status":"operational","new_status":"operational"},{"code":"4wtgbbsc1mf6","name":"Voice - Pakistan","old_status":"operational","new_status":"operational"},{"code":"wmrd746x53zr","name":"Voice - Qatar","old_status":"operational","new_status":"operational"},{"code":"v496q3kg2p5l","name":"Voice - Turkey","old_status":"operational","new_status":"operational"},{"code":"km8qhq36hxcv","name":"Email - Pakistan","old_status":"operational","new_status":"operational"},{"code":"97n2jhw21pdb","name":"Email - Qatar","old_status":"operational","new_status":"operational"},{"code":"v1htmjkpqpdp","name":"RCS - Great Britain","old_status":"operational","new_status":"operational"},{"code":"5zvsykcwjjfs","name":"RCS - Pakistan","old_status":"operational","new_status":"operational"},{"code":"r48ffzvpts3z","name":"RCS - Qatar","old_status":"operational","new_status":"operational"},{"code":"bhvnhgtsccsh","name":"RCS - Turkey","old_status":"operational","new_status":"operational"},{"code":"d418dp5qm46w","name":"Live Chat - Great Britain","old_status":"operational","new_status":"operational"},{"code":"x81vb588mkdb","name":"Live Chat - Pakistan","old_status":"operational","new_status":"operational"},{"code":"2t1hm7k0wtgf","name":"Live Chat - Qatar","old_status":"operational","new_status":"operational"},{"code":"c76t506zg26y","name":"Live Chat - Turkey","old_status":"operational","new_status":"operational"},{"code":"hhlp88mdyc0z","name":"Mobile Push Notifications - Great Britain","old_status":"operational","new_status":"operational"},{"code":"tzyp0hb9td3s","name":"Mobile Push Notifications - Pakistan","old_status":"operational","new_status":"operational"},{"code":"19v2bzwls0ht","name":"Mobile Push Notifications - Qatar","old_status":"operational","new_status":"operational"},{"code":"1ggg58n0bw9h","name":"Mobile Push Notifications - Turkey","old_status":"operational","new_status":"operational"},{"code":"6pqggp45m004","name":"Integrations - Great Britain","old_status":"operational","new_status":"operational"},{"code":"m4dy430d498v","name":"Integrations - Pakistan","old_status":"operational","new_status":"operational"},{"code":"b6jvxc2xq5pj","name":"Integrations - Qatar","old_status":"operational","new_status":"operational"},{"code":"0wf5skbvywk5","name":"Integrations - Turkey","old_status":"operational","new_status":"operational"},{"code":"3kkq6ncx88bh","name":"Signals - Turkey","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:14:18.862Z","updated_at":"2026-10-28T02:00:23.043Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"hhlp88mdyc0z","page_id":"38xjtdpgdp9c","group_id":"yyh8lplnm2c5"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:09:43.821Z","updated_at":"2026-10-22T10:07:43.325Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"79htvtdzw0tq","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:09:58.398Z","updated_at":"2026-11-05T02:00:45.697Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"q8xxnkbjptt8","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:10:13.231Z","updated_at":"2026-11-05T02:00:45.738Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"zr6vxxm9lwc8","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:10:27.849Z","updated_at":"2026-10-28T02:00:23.167Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"nxzwhgv6w34f","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:10:42.334Z","updated_at":"2026-10-07T08:53:05.013Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"99s0pb5fd5dw","page_id":"38xjtdpgdp9c","group_id":"sqltxjkp1h7w"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:10:57.760Z","updated_at":"2026-10-07T08:53:05.041Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"8gxsb8t98dr6","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:11:12.798Z","updated_at":"2026-06-02T09:12:02.638Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"wrl62v9lcv0g","page_id":"38xjtdpgdp9c","group_id":"10hh2k5p9f1z"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:11:26.976Z","updated_at":"2026-09-27T11:14:10.256Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"4lxzw1cpgcsw","page_id":"38xjtdpgdp9c","group_id":"sksjt8smwwht"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:14:04.741Z","updated_at":"2026-02-25T02:00:29.461Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"d418dp5qm46w","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Great Britain","created_at":"2025-10-27T11:16:34.071Z","updated_at":"2026-11-02T15:43:47.503Z","position":3,"description":null,"showcase":false,"start_date":"2025-10-27T00:00:00.000Z","id":"6pqggp45m004","page_id":"38xjtdpgdp9c","group_id":"j31wwp4jj5q4"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:13:10.589Z","updated_at":"2026-08-24T19:05:30.285Z","position":4,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"v1htmjkpqpdp","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Great Britain","created_at":"2024-10-22T08:10:12.955Z","updated_at":"2026-11-05T02:00:45.823Z","position":5,"description":null,"showcase":false,"start_date":"2024-10-22T00:00:00.000Z","id":"6nm12wgycblh","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:47:37.565Z","updated_at":"2026-11-09T22:13:11.392Z","position":6,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"tzyp0hb9td3s","page_id":"38xjtdpgdp9c","group_id":"yyh8lplnm2c5"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:31:49.786Z","updated_at":"2026-11-09T22:13:11.440Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"fbqfhbqw1s5l","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:32:19.169Z","updated_at":"2026-11-09T22:13:11.484Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"kq6kcsh6j4sp","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:33:00.731Z","updated_at":"2026-11-09T22:13:11.533Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"452cjkm7k95t","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:33:56.225Z","updated_at":"2026-11-09T22:13:11.667Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"nxrlk1mpkyly","page_id":"38xjtdpgdp9c","group_id":"sqltxjkp1h7w"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:34:16.569Z","updated_at":"2026-11-09T22:13:11.715Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"8f0cbsb1b615","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:36:06.487Z","updated_at":"2026-11-09T22:13:11.765Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"cjjrxn1s08dy","page_id":"38xjtdpgdp9c","group_id":"10hh2k5p9f1z"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:42:18.239Z","updated_at":"2026-11-09T22:13:11.889Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"km8qhq36hxcv","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:45:20.360Z","updated_at":"2026-11-09T22:13:11.948Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"5zvsykcwjjfs","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:46:57.531Z","updated_at":"2026-11-09T22:13:11.994Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"x81vb588mkdb","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:48:17.603Z","updated_at":"2026-11-09T22:13:12.041Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"m4dy430d498v","page_id":"38xjtdpgdp9c","group_id":"j31wwp4jj5q4"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:51:42.037Z","updated_at":"2026-11-09T22:13:12.099Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"j5kfkj5ct362","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T11:49:13.288Z","updated_at":"2026-11-09T22:13:12.153Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"p1x99tk4pdp2","page_id":"38xjtdpgdp9c","group_id":"sksjt8smwwht"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:28:00.891Z","updated_at":"2026-10-28T02:00:23.551Z","position":7,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"19v2bzwls0ht","page_id":"38xjtdpgdp9c","group_id":"yyh8lplnm2c5"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:18:32.521Z","updated_at":"2026-09-08T13:04:41.341Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"0n9rdmf826zv","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:20:20.448Z","updated_at":"2026-10-28T02:00:23.593Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"9f7jn6xwsg6z","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:21:00.954Z","updated_at":"2026-10-28T02:00:23.633Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"m9ytfznpw49v","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:21:44.922Z","updated_at":"2026-10-28T02:00:23.673Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"nxs2d2zvpg12","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:22:07.606Z","updated_at":"2026-10-07T08:53:05.749Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"0gzp4tsd1yn4","page_id":"38xjtdpgdp9c","group_id":"sqltxjkp1h7w"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:22:25.302Z","updated_at":"2026-10-07T08:53:05.776Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"35k2b8qgkwb6","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:23:14.022Z","updated_at":"2026-08-26T12:07:18.427Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"pz012sbbs7jb","page_id":"38xjtdpgdp9c","group_id":"10hh2k5p9f1z"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:23:43.946Z","updated_at":"2026-09-27T11:14:10.701Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"j4wg3zlnfsnf","page_id":"38xjtdpgdp9c","group_id":"sksjt8smwwht"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:26:09.580Z","updated_at":"2026-10-29T11:16:36.138Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"97n2jhw21pdb","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:26:31.051Z","updated_at":"2026-05-15T06:44:34.235Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"r48ffzvpts3z","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:27:38.603Z","updated_at":"2026-08-26T12:08:43.617Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"2t1hm7k0wtgf","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:28:56.670Z","updated_at":"2026-11-02T15:43:47.624Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"b6jvxc2xq5pj","page_id":"38xjtdpgdp9c","group_id":"j31wwp4jj5q4"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:14:24.868Z","updated_at":"2026-10-28T02:00:23.713Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"1ggg58n0bw9h","page_id":"38xjtdpgdp9c","group_id":"yyh8lplnm2c5"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:09:49.977Z","updated_at":"2026-08-26T12:03:59.640Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"r5kfpzytxvqp","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:10:04.183Z","updated_at":"2026-10-28T02:00:23.750Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"wx88cstfbdlf","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:10:19.102Z","updated_at":"2026-10-28T02:00:23.789Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"mg5w0fr3xb8r","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:10:33.876Z","updated_at":"2026-10-28T02:00:23.826Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"qp3837h6pdn4","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:10:49.534Z","updated_at":"2026-10-07T08:53:06.134Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"826rhw3f8h3x","page_id":"38xjtdpgdp9c","group_id":"sqltxjkp1h7w"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:11:04.039Z","updated_at":"2026-10-07T08:53:06.161Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"936mgh18rlgx","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:11:18.791Z","updated_at":"2026-08-26T12:07:18.455Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"fv37dqdbgnm2","page_id":"38xjtdpgdp9c","group_id":"10hh2k5p9f1z"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:11:33.485Z","updated_at":"2026-09-27T11:14:10.794Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"57l4vvqk8ktx","page_id":"38xjtdpgdp9c","group_id":"sksjt8smwwht"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:13:16.759Z","updated_at":"2026-08-13T20:06:40.814Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"bhvnhgtsccsh","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:14:10.912Z","updated_at":"2026-08-26T12:08:43.678Z","position":10,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"c76t506zg26y","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Turkey","created_at":"2025-10-27T11:22:13.835Z","updated_at":"2026-11-02T15:43:47.674Z","position":10,"description":null,"showcase":false,"start_date":"2025-10-27T00:00:00.000Z","id":"0wf5skbvywk5","page_id":"38xjtdpgdp9c","group_id":"j31wwp4jj5q4"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:42:00.094Z","updated_at":"2026-11-09T22:13:12.441Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"4wtgbbsc1mf6","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"Qatar","created_at":"2026-10-30T08:14:03.855Z","updated_at":"2026-10-30T08:15:54.492Z","position":12,"description":null,"showcase":false,"start_date":"2026-10-30T00:00:00.000Z","id":"wmrd746x53zr","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:12:48.675Z","updated_at":"2026-10-28T02:00:24.028Z","position":17,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"v496q3kg2p5l","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"Turkey","created_at":"2026-11-04T07:57:28.267Z","updated_at":"2026-11-04T08:06:11.476Z","position":18,"description":null,"showcase":false,"start_date":"2026-11-04T00:00:00.000Z","id":"3kkq6ncx88bh","page_id":"38xjtdpgdp9c","group_id":"pdj402hgtfk5"}]},{"name":"SSL certificate renewal of *.api-tr1.infobip.com","status":"scheduled","created_at":"2026-10-23T00:16:07.698Z","updated_at":"2026-10-23T00:16:07.761Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fg768ck9mdfx","scheduled_for":"2026-12-24T11:00:00.000Z","scheduled_until":"2026-12-24T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-23T00:16:07.692Z","reminder_intervals":"[2,8,24]","id":"ss3lrblllvnt","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-tr1.infobip.com, timeframe:\n    - Start (UTC): 24 December 11:00\n    - End (UTC): 24 December 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-tr1.infobip.com\n    - Subject Alternative Name: *.api-tr1.infobip.com, api-tr1.infobip.com\n    - Valid until (UTC): 2027-05-09 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-10-23T00:16:07.758Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T00:16:07.758Z","display_at":"2026-10-23T00:16:07.758Z","deliver_notifications":true,"tweet_id":null,"id":"svvl454tm0sx","incident_id":"ss3lrblllvnt","custom_tweet":null,"affected_components":[{"code":"w0lgpzvk2c54","name":"HTTP API - Turkey","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:15:20.870Z","updated_at":"2026-10-29T11:16:36.553Z","position":16,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"w0lgpzvk2c54","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of movistarsms.infobip-portal.com","status":"scheduled","created_at":"2026-10-26T00:16:39.325Z","updated_at":"2026-10-26T00:16:39.411Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/p9q0dqrs6t0c","scheduled_for":"2026-12-30T11:00:00.000Z","scheduled_until":"2026-12-30T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-26T00:16:39.320Z","reminder_intervals":"[2,8,24]","id":"2pxck3m99skf","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate movistarsms.infobip-portal.com, timeframe:\n    - Start (UTC): 30 December 11:00\n    - End (UTC): 30 December 17:00\n\nSSL Certificate information:\n    - Common Name: movistarsms.infobip-portal.com\n    - Subject Alternative Name: movistarsms.infobip-portal.com\n    - Valid until (UTC): 2027-05-12 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-10-26T00:16:39.408Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T00:16:39.408Z","display_at":"2026-10-26T00:16:39.408Z","deliver_notifications":true,"tweet_id":null,"id":"kh5btsdjlwhy","incident_id":"2pxck3m99skf","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"SSL certificate renewal of *.api-ny2.infobip.com","status":"scheduled","created_at":"2026-10-29T00:18:56.084Z","updated_at":"2026-10-29T00:18:56.148Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/44zx3shkt8tl","scheduled_for":"2026-12-31T11:00:00.000Z","scheduled_until":"2026-12-31T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-29T00:18:56.081Z","reminder_intervals":"[2,8,24]","id":"8bftv3m5jjnh","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-ny2.infobip.com, timeframe:\n    - Start (UTC): 31 December 11:00\n    - End (UTC): 31 December 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-ny2.infobip.com\n    - Subject Alternative Name: *.api-ny2.infobip.com, api-ny2.infobip.com\n    - Valid until (UTC): 2027-05-15 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-10-29T00:18:56.146Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T00:18:56.146Z","display_at":"2026-10-29T00:18:56.146Z","deliver_notifications":true,"tweet_id":null,"id":"vvm4tmlfzvhq","incident_id":"8bftv3m5jjnh","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"SSL certificate renewal of *.mxtelecom.com","status":"scheduled","created_at":"2026-10-29T00:20:23.744Z","updated_at":"2026-10-29T00:20:23.843Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/s3mjw903dj6t","scheduled_for":"2026-12-31T11:00:00.000Z","scheduled_until":"2026-12-31T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-29T00:20:23.737Z","reminder_intervals":"[2,8,24]","id":"xcmvkx75n2lh","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.mxtelecom.com, timeframe:\n    - Start (UTC): 31 December 11:00\n    - End (UTC): 31 December 17:00\n\nSSL Certificate information:\n    - Common Name: *.mxtelecom.com\n    - Subject Alternative Name: *.mxtelecom.com, mxtelecom.com\n    - Valid until (UTC): 2027-05-15 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-10-29T00:20:23.841Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T00:20:23.841Z","display_at":"2026-10-29T00:20:23.841Z","deliver_notifications":true,"tweet_id":null,"id":"kwkpyjjh7mt5","incident_id":"xcmvkx75n2lh","custom_tweet":null,"affected_components":[{"code":"dt7ry57dqlf9","name":"HTTP API - United States","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"United States","created_at":"2023-10-25T05:15:23.684Z","updated_at":"2026-10-29T11:16:36.626Z","position":18,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"dt7ry57dqlf9","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-us3.infobip.com","status":"scheduled","created_at":"2026-10-29T00:17:28.958Z","updated_at":"2026-10-29T00:17:29.043Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/4ldhbt2vhyh7","scheduled_for":"2026-12-31T11:00:00.000Z","scheduled_until":"2026-12-31T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-29T00:17:28.951Z","reminder_intervals":"[2,8,24]","id":"16hybtd03zyl","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-us3.infobip.com, timeframe:\n    - Start (UTC): 31 December 11:00\n    - End (UTC): 31 December 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-us3.infobip.com\n    - Subject Alternative Name: *.api-us3.infobip.com, api-us3.infobip.com\n    - Valid until (UTC): 2027-05-15 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-10-29T00:17:29.041Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T00:17:29.041Z","display_at":"2026-10-29T00:17:29.041Z","deliver_notifications":true,"tweet_id":null,"id":"v77cx71b1xnn","incident_id":"16hybtd03zyl","custom_tweet":null,"affected_components":[{"code":"dt7ry57dqlf9","name":"HTTP API - United States","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"United States","created_at":"2023-10-25T05:15:23.684Z","updated_at":"2026-10-29T11:16:36.626Z","position":18,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"dt7ry57dqlf9","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-ae2.infobip.com","status":"scheduled","created_at":"2026-10-29T00:21:50.504Z","updated_at":"2026-10-29T00:21:50.575Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fmvh2kh5zb3m","scheduled_for":"2026-12-31T11:00:00.000Z","scheduled_until":"2026-12-31T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-29T00:21:50.495Z","reminder_intervals":"[2,8,24]","id":"1646lcdrc396","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-ae2.infobip.com, timeframe:\n    - Start (UTC): 31 December 11:00\n    - End (UTC): 31 December 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-ae2.infobip.com\n    - Subject Alternative Name: *.api-ae2.infobip.com, api-ae2.infobip.com\n    - Valid until (UTC): 2027-05-15 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-10-29T00:21:50.573Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T00:21:50.573Z","display_at":"2026-10-29T00:21:50.573Z","deliver_notifications":true,"tweet_id":null,"id":"w4dhb5vcj7dn","incident_id":"1646lcdrc396","custom_tweet":null,"affected_components":[{"code":"gld37gyngg5l","name":"HTTP API - United Arab Emirates","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:15:22.295Z","updated_at":"2026-10-29T11:16:36.588Z","position":17,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"gld37gyngg5l","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-pk2.infobip.com","status":"scheduled","created_at":"2026-11-06T00:19:04.316Z","updated_at":"2026-11-06T00:19:04.384Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/cmvsq9v5tx8p","scheduled_for":"2027-01-07T11:00:00.000Z","scheduled_until":"2027-01-07T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-06T00:19:04.306Z","reminder_intervals":"[2,8,24]","id":"r2hn4j050b9m","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-pk2.infobip.com, timeframe:\n    - Start (UTC): 07 January 11:00\n    - End (UTC): 07 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-pk2.infobip.com\n    - Subject Alternative Name: *.api-pk2.infobip.com, api-pk2.infobip.com\n    - Valid until (UTC): 2027-05-23 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-06T00:19:04.382Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T00:19:04.382Z","display_at":"2026-11-06T00:19:04.382Z","deliver_notifications":true,"tweet_id":null,"id":"lgvvz96s2qcx","incident_id":"r2hn4j050b9m","custom_tweet":null,"affected_components":[{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:49:03.923Z","updated_at":"2026-11-09T22:13:12.488Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"6jxw24yqym8t","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of api2.infobip.com","status":"scheduled","created_at":"2026-11-05T00:22:04.901Z","updated_at":"2026-11-05T00:22:04.991Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/l89yl0mjrxjq","scheduled_for":"2027-01-07T11:00:00.000Z","scheduled_until":"2027-01-07T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T00:22:04.889Z","reminder_intervals":"[2,8,24]","id":"58kxt4rf7t08","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate api2.infobip.com, timeframe:\n    - Start (UTC): 07 January 11:00\n    - End (UTC): 07 January 17:00\n\nSSL Certificate information:\n    - Common Name: api2.infobip.com\n    - Subject Alternative Name: api2.infobip.com\n    - Valid until (UTC): 2027-05-22 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-05T00:22:04.988Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T00:22:04.988Z","display_at":"2026-11-05T00:22:04.988Z","deliver_notifications":true,"tweet_id":null,"id":"1myfc1z1jtpj","incident_id":"58kxt4rf7t08","custom_tweet":null,"affected_components":[{"code":"pv1jkfkc4kgh","name":"HTTP API - Global (Europe)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:15:06.366Z","updated_at":"2026-10-29T11:16:35.717Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"pv1jkfkc4kgh","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.businessmessaging.co.uk","status":"scheduled","created_at":"2026-11-05T00:23:45.151Z","updated_at":"2026-11-05T00:23:45.318Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/8s1h48wdnn49","scheduled_for":"2027-01-07T11:00:00.000Z","scheduled_until":"2027-01-07T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T00:23:45.143Z","reminder_intervals":"[2,8,24]","id":"944t8cbqlpqw","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.businessmessaging.co.uk, timeframe:\n    - Start (UTC): 07 January 11:00\n    - End (UTC): 07 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.businessmessaging.co.uk\n    - Subject Alternative Name: *.businessmessaging.co.uk, businessmessaging.co.uk\n    - Valid until (UTC): 2027-05-22 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-05T00:23:45.315Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T00:23:45.315Z","display_at":"2026-11-05T00:23:45.315Z","deliver_notifications":true,"tweet_id":null,"id":"3g59stbjnf70","incident_id":"944t8cbqlpqw","custom_tweet":null,"affected_components":[{"code":"pv1jkfkc4kgh","name":"HTTP API - Global (Europe)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:15:06.366Z","updated_at":"2026-10-29T11:16:35.717Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"pv1jkfkc4kgh","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-pk.infobip.com","status":"scheduled","created_at":"2026-11-06T00:20:46.780Z","updated_at":"2026-11-06T00:20:46.853Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/0w5ngjgxm8x9","scheduled_for":"2027-01-07T11:00:00.000Z","scheduled_until":"2027-01-07T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-06T00:20:46.773Z","reminder_intervals":"[2,8,24]","id":"292nrlbns7k8","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-pk.infobip.com, timeframe:\n    - Start (UTC): 07 January 11:00\n    - End (UTC): 07 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-pk.infobip.com\n    - Subject Alternative Name: *.api-pk.infobip.com, api-pk.infobip.com\n    - Valid until (UTC): 2027-05-23 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-06T00:20:46.851Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T00:20:46.851Z","display_at":"2026-11-06T00:20:46.851Z","deliver_notifications":true,"tweet_id":null,"id":"0x43vh0d2s8b","incident_id":"292nrlbns7k8","custom_tweet":null,"affected_components":[{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:49:03.923Z","updated_at":"2026-11-09T22:13:12.488Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"6jxw24yqym8t","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-hk1.infobip.com","status":"scheduled","created_at":"2026-11-05T00:18:41.787Z","updated_at":"2026-11-05T00:18:41.852Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/3w96gykygkqj","scheduled_for":"2027-01-07T11:00:00.000Z","scheduled_until":"2027-01-07T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T00:18:41.776Z","reminder_intervals":"[2,8,24]","id":"7v8k4m0bkjlk","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-hk1.infobip.com, timeframe:\n    - Start (UTC): 07 January 11:00\n    - End (UTC): 07 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-hk1.infobip.com\n    - Subject Alternative Name: *.api-hk1.infobip.com, api-hk1.infobip.com\n    - Valid until (UTC): 2027-05-22 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-05T00:18:41.851Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T00:18:41.851Z","display_at":"2026-11-05T00:18:41.851Z","deliver_notifications":true,"tweet_id":null,"id":"4pw9wdpg4rd3","incident_id":"7v8k4m0bkjlk","custom_tweet":null,"affected_components":[{"code":"z93yhky4xcsm","name":"HTTP API - Hong Kong","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Hong Kong","created_at":"2023-10-25T05:15:09.891Z","updated_at":"2026-10-29T11:16:35.836Z","position":5,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"z93yhky4xcsm","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-qa.infobip.com","status":"scheduled","created_at":"2026-11-04T00:20:03.186Z","updated_at":"2026-11-04T00:20:03.311Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/190dmv6rbd2n","scheduled_for":"2027-01-08T11:00:00.000Z","scheduled_until":"2027-01-08T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T00:20:03.159Z","reminder_intervals":"[2,8,24]","id":"kd4mhc7cjxzx","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-qa.infobip.com, timeframe:\n    - Start (UTC): 08 January 11:00\n    - End (UTC): 08 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-qa.infobip.com\n    - Subject Alternative Name: *.api-qa.infobip.com, api-qa.infobip.com\n    - Valid until (UTC): 2027-05-21 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-04T00:20:03.308Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T00:20:03.308Z","display_at":"2026-11-04T00:20:03.308Z","deliver_notifications":true,"tweet_id":null,"id":"00k75pvwhpgn","incident_id":"kd4mhc7cjxzx","custom_tweet":null,"affected_components":[{"code":"1n2255t5dlmp","name":"HTTP API - Brazil","old_status":"operational","new_status":"operational"},{"code":"cvmmyvjyz9rp","name":"HTTP API - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"pv1jkfkc4kgh","name":"HTTP API - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"4qtlgzjcd7mc","name":"HTTP API - Great Britain","old_status":"operational","new_status":"operational"},{"code":"z93yhky4xcsm","name":"HTTP API - Hong Kong","old_status":"operational","new_status":"operational"},{"code":"gjjh4mm0vdnd","name":"HTTP API - India","old_status":"operational","new_status":"operational"},{"code":"hvbxml1rlgyx","name":"HTTP API - Indonesia","old_status":"operational","new_status":"operational"},{"code":"1txmdwkcg0gt","name":"HTTP API - Japan","old_status":"operational","new_status":"operational"},{"code":"g09025531dp2","name":"HTTP API - Malaysia","old_status":"operational","new_status":"operational"},{"code":"wsldfrnx2dnn","name":"HTTP API - Mexico","old_status":"operational","new_status":"operational"},{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"operational","new_status":"operational"},{"code":"06plr6ypc2wl","name":"HTTP API - Qatar","old_status":"operational","new_status":"operational"},{"code":"6qh2s751yt2g","name":"HTTP API - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"70g56gd6thyk","name":"HTTP API - Singapore","old_status":"operational","new_status":"operational"},{"code":"mqp5h5q4fk4x","name":"HTTP API - South Africa","old_status":"operational","new_status":"operational"},{"code":"w0lgpzvk2c54","name":"HTTP API - Turkey","old_status":"operational","new_status":"operational"},{"code":"gld37gyngg5l","name":"HTTP API - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"dt7ry57dqlf9","name":"HTTP API - United States","old_status":"operational","new_status":"operational"},{"code":"j8sws16xnf7m","name":"HTTP API - Vietnam","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brazil","created_at":"2023-10-25T05:15:01.888Z","updated_at":"2026-10-29T11:16:35.603Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"1n2255t5dlmp","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:15:03.321Z","updated_at":"2026-10-29T11:16:35.661Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"cvmmyvjyz9rp","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:15:06.366Z","updated_at":"2026-10-29T11:16:35.717Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"pv1jkfkc4kgh","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:15:07.804Z","updated_at":"2026-10-29T11:16:35.775Z","position":4,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"4qtlgzjcd7mc","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Hong Kong","created_at":"2023-10-25T05:15:09.891Z","updated_at":"2026-10-29T11:16:35.836Z","position":5,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"z93yhky4xcsm","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"India","created_at":"2023-10-25T05:15:11.321Z","updated_at":"2026-10-29T11:16:35.865Z","position":6,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"gjjh4mm0vdnd","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Indonesia","created_at":"2023-10-25T05:15:12.963Z","updated_at":"2026-10-29T11:16:35.921Z","position":7,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"hvbxml1rlgyx","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Japan","created_at":"2024-10-09T06:42:22.476Z","updated_at":"2026-10-29T11:16:36.004Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-09T00:00:00.000Z","id":"1txmdwkcg0gt","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Malaysia","created_at":"2023-10-25T05:15:14.837Z","updated_at":"2026-10-29T11:16:36.174Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"g09025531dp2","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:44:09.561Z","updated_at":"2026-10-29T11:16:36.268Z","position":10,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"wsldfrnx2dnn","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:49:03.923Z","updated_at":"2026-11-09T22:13:12.488Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"6jxw24yqym8t","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:30:35.627Z","updated_at":"2026-10-29T11:16:36.406Z","position":12,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"06plr6ypc2wl","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:15:16.236Z","updated_at":"2026-10-29T11:16:36.446Z","position":13,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"6qh2s751yt2g","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Singapore","created_at":"2023-10-25T05:15:17.625Z","updated_at":"2026-10-29T11:16:36.486Z","position":14,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"70g56gd6thyk","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"South Africa","created_at":"2023-10-25T05:15:19.039Z","updated_at":"2026-10-29T11:16:36.519Z","position":15,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"mqp5h5q4fk4x","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:15:20.870Z","updated_at":"2026-10-29T11:16:36.553Z","position":16,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"w0lgpzvk2c54","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:15:22.295Z","updated_at":"2026-10-29T11:16:36.588Z","position":17,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"gld37gyngg5l","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:15:23.684Z","updated_at":"2026-10-29T11:16:36.626Z","position":18,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"dt7ry57dqlf9","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Vietnam","created_at":"2024-03-08T14:36:37.162Z","updated_at":"2026-10-29T11:16:36.667Z","position":19,"description":null,"showcase":false,"start_date":"2024-03-08T00:00:00.000Z","id":"j8sws16xnf7m","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-qa1.infobip.com","status":"scheduled","created_at":"2026-11-04T00:18:34.589Z","updated_at":"2026-11-04T00:18:34.771Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/f144g65kdyn0","scheduled_for":"2027-01-08T11:00:00.000Z","scheduled_until":"2027-01-08T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T00:18:34.563Z","reminder_intervals":"[2,8,24]","id":"d9bffy4tbdlm","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-qa1.infobip.com, timeframe:\n    - Start (UTC): 08 January 11:00\n    - End (UTC): 08 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-qa1.infobip.com\n    - Subject Alternative Name: *.api-qa1.infobip.com, api-qa1.infobip.com\n    - Valid until (UTC): 2027-05-21 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-04T00:18:34.769Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T00:18:34.769Z","display_at":"2026-11-04T00:18:34.769Z","deliver_notifications":true,"tweet_id":null,"id":"hczrh4k7tr25","incident_id":"d9bffy4tbdlm","custom_tweet":null,"affected_components":[{"code":"1n2255t5dlmp","name":"HTTP API - Brazil","old_status":"operational","new_status":"operational"},{"code":"cvmmyvjyz9rp","name":"HTTP API - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"pv1jkfkc4kgh","name":"HTTP API - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"4qtlgzjcd7mc","name":"HTTP API - Great Britain","old_status":"operational","new_status":"operational"},{"code":"z93yhky4xcsm","name":"HTTP API - Hong Kong","old_status":"operational","new_status":"operational"},{"code":"gjjh4mm0vdnd","name":"HTTP API - India","old_status":"operational","new_status":"operational"},{"code":"hvbxml1rlgyx","name":"HTTP API - Indonesia","old_status":"operational","new_status":"operational"},{"code":"1txmdwkcg0gt","name":"HTTP API - Japan","old_status":"operational","new_status":"operational"},{"code":"g09025531dp2","name":"HTTP API - Malaysia","old_status":"operational","new_status":"operational"},{"code":"wsldfrnx2dnn","name":"HTTP API - Mexico","old_status":"operational","new_status":"operational"},{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"operational","new_status":"operational"},{"code":"06plr6ypc2wl","name":"HTTP API - Qatar","old_status":"operational","new_status":"operational"},{"code":"6qh2s751yt2g","name":"HTTP API - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"70g56gd6thyk","name":"HTTP API - Singapore","old_status":"operational","new_status":"operational"},{"code":"mqp5h5q4fk4x","name":"HTTP API - South Africa","old_status":"operational","new_status":"operational"},{"code":"w0lgpzvk2c54","name":"HTTP API - Turkey","old_status":"operational","new_status":"operational"},{"code":"gld37gyngg5l","name":"HTTP API - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"dt7ry57dqlf9","name":"HTTP API - United States","old_status":"operational","new_status":"operational"},{"code":"j8sws16xnf7m","name":"HTTP API - Vietnam","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brazil","created_at":"2023-10-25T05:15:01.888Z","updated_at":"2026-10-29T11:16:35.603Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"1n2255t5dlmp","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:15:03.321Z","updated_at":"2026-10-29T11:16:35.661Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"cvmmyvjyz9rp","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:15:06.366Z","updated_at":"2026-10-29T11:16:35.717Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"pv1jkfkc4kgh","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:15:07.804Z","updated_at":"2026-10-29T11:16:35.775Z","position":4,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"4qtlgzjcd7mc","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Hong Kong","created_at":"2023-10-25T05:15:09.891Z","updated_at":"2026-10-29T11:16:35.836Z","position":5,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"z93yhky4xcsm","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"India","created_at":"2023-10-25T05:15:11.321Z","updated_at":"2026-10-29T11:16:35.865Z","position":6,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"gjjh4mm0vdnd","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Indonesia","created_at":"2023-10-25T05:15:12.963Z","updated_at":"2026-10-29T11:16:35.921Z","position":7,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"hvbxml1rlgyx","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Japan","created_at":"2024-10-09T06:42:22.476Z","updated_at":"2026-10-29T11:16:36.004Z","position":8,"description":null,"showcase":false,"start_date":"2024-10-09T00:00:00.000Z","id":"1txmdwkcg0gt","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Malaysia","created_at":"2023-10-25T05:15:14.837Z","updated_at":"2026-10-29T11:16:36.174Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"g09025531dp2","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:44:09.561Z","updated_at":"2026-10-29T11:16:36.268Z","position":10,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"wsldfrnx2dnn","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:49:03.923Z","updated_at":"2026-11-09T22:13:12.488Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"6jxw24yqym8t","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Qatar","created_at":"2024-10-23T08:30:35.627Z","updated_at":"2026-10-29T11:16:36.406Z","position":12,"description":null,"showcase":false,"start_date":"2024-10-23T00:00:00.000Z","id":"06plr6ypc2wl","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:15:16.236Z","updated_at":"2026-10-29T11:16:36.446Z","position":13,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"6qh2s751yt2g","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Singapore","created_at":"2023-10-25T05:15:17.625Z","updated_at":"2026-10-29T11:16:36.486Z","position":14,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"70g56gd6thyk","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"South Africa","created_at":"2023-10-25T05:15:19.039Z","updated_at":"2026-10-29T11:16:36.519Z","position":15,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"mqp5h5q4fk4x","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Turkey","created_at":"2023-10-25T05:15:20.870Z","updated_at":"2026-10-29T11:16:36.553Z","position":16,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"w0lgpzvk2c54","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:15:22.295Z","updated_at":"2026-10-29T11:16:36.588Z","position":17,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"gld37gyngg5l","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"United States","created_at":"2023-10-25T05:15:23.684Z","updated_at":"2026-10-29T11:16:36.626Z","position":18,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"dt7ry57dqlf9","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"},{"status":"operational","name":"Vietnam","created_at":"2024-03-08T14:36:37.162Z","updated_at":"2026-10-29T11:16:36.667Z","position":19,"description":null,"showcase":false,"start_date":"2024-03-08T00:00:00.000Z","id":"j8sws16xnf7m","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"SSL certificate renewal of *.api-gb1.infobip.com","status":"scheduled","created_at":"2026-11-11T00:19:56.930Z","updated_at":"2026-11-11T00:19:57.012Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/906kqhfv3yyn","scheduled_for":"2027-01-15T11:00:00.000Z","scheduled_until":"2027-01-15T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":"maintenance","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T00:19:56.917Z","reminder_intervals":"[2,8,24]","id":"8r6bt7jy8tn0","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"scheduled","body":"We will be performing automatic renewal of our SSL certificate *.api-gb1.infobip.com, timeframe:\n    - Start (UTC): 15 January 11:00\n    - End (UTC): 15 January 17:00\n\nSSL Certificate information:\n    - Common Name: *.api-gb1.infobip.com\n    - Subject Alternative Name: *.api-gb1.infobip.com, api-gb1.infobip.com\n    - Valid until (UTC): 2027-05-28 23:59:59\n    - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US\n\n\nNo action is required, unless you do any of the following:\n    - Pin our leaf certificate\n\nIf you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.\n\nFor more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.\n\nShould you need any additional assistance in regard to this activity,\nplease contact our support at support@infobip.com.","created_at":"2026-11-11T00:19:57.009Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T00:19:57.009Z","display_at":"2026-11-11T00:19:57.009Z","deliver_notifications":true,"tweet_id":null,"id":"4kjp33w1s5f2","incident_id":"8r6bt7jy8tn0","custom_tweet":null,"affected_components":[{"code":"4qtlgzjcd7mc","name":"HTTP API - Great Britain","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Great Britain","created_at":"2023-10-25T05:15:07.804Z","updated_at":"2026-10-29T11:16:35.775Z","position":4,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"4qtlgzjcd7mc","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"Multiple Location - WhatsApp Sender Registrations Failure","status":"resolved","created_at":"2026-11-11T15:53:29.577Z","updated_at":"2026-11-11T18:58:08.486Z","monitoring_at":null,"resolved_at":"2026-11-11T18:58:08.459Z","impact":"minor","shortlink":"https://stspg.io/q13dx3kyc3j4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T15:53:29.567Z","reminder_intervals":null,"id":"rlwpvyfqtfhc","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"resolved","body":"The Issue affecting the WhatsApp Sender registrations services has been resolved. Following the implemented fix and monitoring no longer issues have been observed. During the affected period, you may have faced issues with the embedded-signup and WhatsApp Sender registration services. \n\nStart (UTC): 11th November 2026 14:39\nEnd (UTC): 11th November 2026 18:51","created_at":"2026-11-11T18:58:08.459Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T18:58:08.459Z","display_at":"2026-11-11T18:58:08.459Z","deliver_notifications":true,"tweet_id":null,"id":"l9y4t17bwbvj","incident_id":"rlwpvyfqtfhc","custom_tweet":null,"affected_components":[{"code":"ft7rxhzbjzl5","name":"WhatsApp Business - Global (Europe)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-11-11T18:34:32.864Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T18:34:32.864Z","display_at":"2026-11-11T18:34:32.864Z","deliver_notifications":true,"tweet_id":null,"id":"79941b46g1yl","incident_id":"rlwpvyfqtfhc","custom_tweet":null,"affected_components":[{"code":"ft7rxhzbjzl5","name":"WhatsApp Business - Global (Europe)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Our dedicated team are continuing to investigate this issue.","created_at":"2026-11-11T16:24:35.042Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T16:24:35.042Z","display_at":"2026-11-11T16:24:35.042Z","deliver_notifications":true,"tweet_id":null,"id":"6kxl8dy1bl69","incident_id":"rlwpvyfqtfhc","custom_tweet":null,"affected_components":[{"code":"ft7rxhzbjzl5","name":"WhatsApp Business - Global (Europe)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating Global issues with META WhatsApp Sender registrations service. During the period you may receive the embedded-signup service logged the Meta error \"You must accept the WhatsApp Business Cloud API terms\".  More information will follow in the next update.","created_at":"2026-11-11T15:53:29.669Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T15:53:29.669Z","display_at":"2026-11-11T15:53:29.669Z","deliver_notifications":true,"tweet_id":null,"id":"lxxv9310clgv","incident_id":"rlwpvyfqtfhc","custom_tweet":null,"affected_components":[{"code":"ft7rxhzbjzl5","name":"WhatsApp Business - Global (Europe)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:13:29.945Z","updated_at":"2026-11-11T18:58:08.408Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ft7rxhzbjzl5","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"}]},{"name":"Global (Europe) - Email Service Degradation","status":"resolved","created_at":"2026-11-10T03:37:54.870Z","updated_at":"2026-11-10T09:50:07.257Z","monitoring_at":"2026-11-10T05:16:56.574Z","resolved_at":"2026-11-10T09:50:07.233Z","impact":"minor","shortlink":"https://stspg.io/8dk1gc3dzwbj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-10T03:37:54.853Z","reminder_intervals":null,"id":"snjfxc1w1s53","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"resolved","body":"Following several hours of monitoring, the implemented fix has been confirmed as effective, and the incident is considered fully resolved. The overall incident duration is outlined below.\n\nStart time (UTC): 09-11-2026 23:33\nEnd time (UTC): 10-11-2026 09:47","created_at":"2026-11-10T09:50:07.233Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T09:50:07.233Z","display_at":"2026-11-10T09:50:07.233Z","deliver_notifications":true,"tweet_id":null,"id":"5f9fzc1mrv7n","incident_id":"snjfxc1w1s53","custom_tweet":null,"affected_components":[{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-11-10T05:16:56.574Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T05:16:56.574Z","display_at":"2026-11-10T05:16:56.574Z","deliver_notifications":true,"tweet_id":null,"id":"q4gtgyvr63sc","incident_id":"snjfxc1w1s53","custom_tweet":null,"affected_components":[{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-11-10T04:04:20.424Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T04:04:20.424Z","display_at":"2026-11-10T04:04:20.424Z","deliver_notifications":false,"tweet_id":null,"id":"8kbtt4894nm8","incident_id":"snjfxc1w1s53","custom_tweet":null,"affected_components":[{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experiencing issues with the Email services. The issue is currently being investigated, and more information will follow in the next update.","created_at":"2026-11-10T03:37:55.009Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T03:37:55.009Z","display_at":"2026-11-10T03:37:55.009Z","deliver_notifications":true,"tweet_id":null,"id":"krdzw202bntv","incident_id":"snjfxc1w1s53","custom_tweet":null,"affected_components":[{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"under_maintenance","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:12:58.825Z","updated_at":"2026-11-10T09:50:07.169Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"7hw79r71l91q","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"}]},{"name":"Multiple Locations - Planned Maintenance of Database Infrastructure","status":"completed","created_at":"2026-10-21T10:02:42.978Z","updated_at":"2026-11-10T08:02:12.775Z","monitoring_at":null,"resolved_at":"2026-11-10T08:02:12.722Z","impact":"maintenance","shortlink":"https://stspg.io/wgkh45blx663","scheduled_for":"2026-11-10T04:00:00.000Z","scheduled_until":"2026-11-10T08:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-10T03:00:43.544Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-21T10:02:42.935Z","reminder_intervals":null,"id":"zjfrgs62dg9w","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-10T08:02:12.722Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T08:02:12.722Z","display_at":"2026-11-10T08:02:12.722Z","deliver_notifications":true,"tweet_id":null,"id":"fk8h7kgm7vwl","incident_id":"zjfrgs62dg9w","custom_tweet":null,"affected_components":[{"code":"0xpjh9yglmgv","name":"People - Mexico","old_status":"under_maintenance","new_status":"operational"},{"code":"0sgnhmychfpx","name":"Moments - Mexico","old_status":"under_maintenance","new_status":"operational"},{"code":"k9gsg7prk7q9","name":"Analyze - Mexico","old_status":"under_maintenance","new_status":"operational"},{"code":"5djs9gzjf0p7","name":"Answers - Mexico","old_status":"under_maintenance","new_status":"operational"},{"code":"9ddckh5w1kv3","name":"Email - Mexico","old_status":"under_maintenance","new_status":"operational"},{"code":"q94c9xlqzhb9","name":"WhatsApp Business - Mexico","old_status":"under_maintenance","new_status":"operational"},{"code":"zmk2kn0k6b3x","name":"Live Chat - Mexico","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-10T04:00:11.076Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T04:00:11.076Z","display_at":"2026-11-10T04:00:11.076Z","deliver_notifications":false,"tweet_id":null,"id":"cmrnnh9qlycw","incident_id":"zjfrgs62dg9w","custom_tweet":null,"affected_components":[{"code":"0xpjh9yglmgv","name":"People - Mexico","old_status":"operational","new_status":"under_maintenance"},{"code":"0sgnhmychfpx","name":"Moments - Mexico","old_status":"operational","new_status":"under_maintenance"},{"code":"k9gsg7prk7q9","name":"Analyze - Mexico","old_status":"operational","new_status":"under_maintenance"},{"code":"5djs9gzjf0p7","name":"Answers - Mexico","old_status":"operational","new_status":"under_maintenance"},{"code":"9ddckh5w1kv3","name":"Email - Mexico","old_status":"operational","new_status":"under_maintenance"},{"code":"q94c9xlqzhb9","name":"WhatsApp Business - Mexico","old_status":"operational","new_status":"under_maintenance"},{"code":"zmk2kn0k6b3x","name":"Live Chat - Mexico","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-10T03:00:42.783Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T03:00:42.783Z","display_at":"2026-11-10T03:00:42.783Z","deliver_notifications":true,"tweet_id":null,"id":"9s9jt6srw39m","incident_id":"zjfrgs62dg9w","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"The scope of this maintenance has been revised to include only our Mexico data center. The United States data center has been excluded from this operation.  \n\nStart (UTC): 10 November 2026 04:00 \nEnd (UTC): 10 November 2026 08:00 \nPurpose: Database patching and maintenance","created_at":"2026-11-03T10:57:41.369Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T10:57:41.369Z","display_at":"2026-11-03T10:57:41.369Z","deliver_notifications":true,"tweet_id":null,"id":"vhfzmxzd1k6z","incident_id":"zjfrgs62dg9w","custom_tweet":null,"affected_components":[{"code":"0xpjh9yglmgv","name":"People - Mexico","old_status":"operational","new_status":"operational"},{"code":"0sgnhmychfpx","name":"Moments - Mexico","old_status":"operational","new_status":"operational"},{"code":"k9gsg7prk7q9","name":"Analyze - Mexico","old_status":"operational","new_status":"operational"},{"code":"5djs9gzjf0p7","name":"Answers - Mexico","old_status":"operational","new_status":"operational"},{"code":"9ddckh5w1kv3","name":"Email - Mexico","old_status":"operational","new_status":"operational"},{"code":"q94c9xlqzhb9","name":"WhatsApp Business - Mexico","old_status":"operational","new_status":"operational"},{"code":"zmk2kn0k6b3x","name":"Live Chat - Mexico","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"The database patching at our United States and Mexico data centers has been postponed to a new maintenance window.\nThe scope of the work and the expected service behavior remain unchanged, with the revised schedule below.\n\nNew start (UTC): 10 November 2026 04:00\nNew end (UTC): 10 November 2026 08:00\nPurpose: Database patching and maintenance","created_at":"2026-10-28T07:32:33.568Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T07:32:33.568Z","display_at":"2026-10-28T07:32:33.568Z","deliver_notifications":true,"tweet_id":null,"id":"y8dk4z3dlc2h","incident_id":"zjfrgs62dg9w","custom_tweet":null,"affected_components":[{"code":"0xpjh9yglmgv","name":"People - Mexico","old_status":"operational","new_status":"operational"},{"code":"0sgnhmychfpx","name":"Moments - Mexico","old_status":"operational","new_status":"operational"},{"code":"k9gsg7prk7q9","name":"Analyze - Mexico","old_status":"operational","new_status":"operational"},{"code":"5djs9gzjf0p7","name":"Answers - Mexico","old_status":"operational","new_status":"operational"},{"code":"gt8ghp7vqms9","name":"SMS - United States","old_status":"operational","new_status":"operational"},{"code":"9ddckh5w1kv3","name":"Email - Mexico","old_status":"operational","new_status":"operational"},{"code":"q94c9xlqzhb9","name":"WhatsApp Business - Mexico","old_status":"operational","new_status":"operational"},{"code":"c4s6j88nl5cy","name":"ChatApps - United States","old_status":"operational","new_status":"operational"},{"code":"zmk2kn0k6b3x","name":"Live Chat - Mexico","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be conducting routine database patching at our United States and Mexico data centers.\n\nDuring this process, you may experience brief disruptions in operation of services corresponding to the components listed below. \n\nThe disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.\n\nThis patching is essential to keep our databases up-to-date and ensure they operate at peak performance.\n\nStart (UTC): 03 November 2026 04:00\nEnd (UTC): 03 November 2026 08:00\nPurpose: Database patching and maintenance","created_at":"2026-10-21T10:02:43.111Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T10:02:43.111Z","display_at":"2026-10-21T10:02:43.111Z","deliver_notifications":true,"tweet_id":null,"id":"grzz8qfjshgr","incident_id":"zjfrgs62dg9w","custom_tweet":null,"affected_components":[{"code":"0xpjh9yglmgv","name":"People - Mexico","old_status":"operational","new_status":"operational"},{"code":"0sgnhmychfpx","name":"Moments - Mexico","old_status":"operational","new_status":"operational"},{"code":"k9gsg7prk7q9","name":"Analyze - Mexico","old_status":"operational","new_status":"operational"},{"code":"5djs9gzjf0p7","name":"Answers - Mexico","old_status":"operational","new_status":"operational"},{"code":"gt8ghp7vqms9","name":"SMS - United States","old_status":"operational","new_status":"operational"},{"code":"9ddckh5w1kv3","name":"Email - Mexico","old_status":"operational","new_status":"operational"},{"code":"q94c9xlqzhb9","name":"WhatsApp Business - Mexico","old_status":"operational","new_status":"operational"},{"code":"c4s6j88nl5cy","name":"ChatApps - United States","old_status":"operational","new_status":"operational"},{"code":"zmk2kn0k6b3x","name":"Live Chat - Mexico","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:16:11.583Z","updated_at":"2026-11-10T08:02:11.623Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"0xpjh9yglmgv","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:16:39.581Z","updated_at":"2026-11-10T08:02:11.869Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"0sgnhmychfpx","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:17:09.326Z","updated_at":"2026-11-10T08:02:12.006Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"k9gsg7prk7q9","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:19:01.267Z","updated_at":"2026-11-10T08:02:12.126Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"5djs9gzjf0p7","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:38:30.979Z","updated_at":"2026-11-10T08:02:12.235Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"9ddckh5w1kv3","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:42:03.563Z","updated_at":"2026-11-10T08:02:12.396Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"zmk2kn0k6b3x","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Mexico","created_at":"2026-08-26T11:40:33.187Z","updated_at":"2026-11-10T08:02:12.467Z","position":9,"description":null,"showcase":false,"start_date":"2026-08-26T00:00:00.000Z","id":"q94c9xlqzhb9","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"}]},{"name":"Global (Europe) - Planned Maintenance of Content Database Infrastructure","status":"completed","created_at":"2026-10-29T12:07:36.326Z","updated_at":"2026-11-10T04:02:03.975Z","monitoring_at":null,"resolved_at":"2026-11-10T04:02:03.930Z","impact":"maintenance","shortlink":"https://stspg.io/4ht2fjvmfr8c","scheduled_for":"2026-11-10T03:00:00.000Z","scheduled_until":"2026-11-10T04:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-29T12:07:36.290Z","reminder_intervals":null,"id":"htd9pyx3gczs","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-10T04:02:03.930Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T04:02:03.930Z","display_at":"2026-11-10T04:02:03.930Z","deliver_notifications":true,"tweet_id":null,"id":"5kqdvhlglltr","incident_id":"htd9pyx3gczs","custom_tweet":null,"affected_components":[{"code":"4znrp0vxv10c","name":"Moments - Global (Europe)","old_status":"under_maintenance","new_status":"operational"},{"code":"5l7z8l4pk5gm","name":"Conversations - Global (Europe)","old_status":"under_maintenance","new_status":"operational"},{"code":"y1sj8ll70f2g","name":"Voice - Global (Europe)","old_status":"under_maintenance","new_status":"operational"},{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"degraded_performance","new_status":"operational"},{"code":"6pn9nlx6l85w","name":"MMS - Global (Europe)","old_status":"under_maintenance","new_status":"operational"},{"code":"nyttwq78bnx1","name":"ChatApps - Global (Europe)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-10T03:00:09.678Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T03:00:09.678Z","display_at":"2026-11-10T03:00:09.678Z","deliver_notifications":false,"tweet_id":null,"id":"3xsrtgkq03rg","incident_id":"htd9pyx3gczs","custom_tweet":null,"affected_components":[{"code":"4znrp0vxv10c","name":"Moments - Global (Europe)","old_status":"operational","new_status":"under_maintenance"},{"code":"5l7z8l4pk5gm","name":"Conversations - Global (Europe)","old_status":"operational","new_status":"under_maintenance"},{"code":"y1sj8ll70f2g","name":"Voice - Global (Europe)","old_status":"operational","new_status":"under_maintenance"},{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"operational","new_status":"under_maintenance"},{"code":"6pn9nlx6l85w","name":"MMS - Global (Europe)","old_status":"operational","new_status":"under_maintenance"},{"code":"nyttwq78bnx1","name":"ChatApps - Global (Europe)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be performing planned maintenance on database infrastructure supporting content-related services at our Global (Europe) data centers. The goal of this work is to migrate the underlying database to an upgraded, more resilient cluster and ensure the stability and optimal performance of the affected services.\n\nPreventive measures have been implemented to minimize any potential impact; however, customers may experience the following temporary limitations during the maintenance window:\n\n1. Voice: Processing of new voice recordings may be delayed, and downloading or deleting recordings may be unavailable.\n\n2. Conversations: Saving a note attachment permanently may fail. Sending an email through a web form with an attachment may also fail.\n\n3. Broadcast (inside Moments module): Downloading or reviewing recipient lists may be unavailable. Campaigns whose recipient files have expired may fail to launch.\n\n4. Email: Loading or previewing uploaded HTML, retrieving attachments or images through the Portal, and managing stored content may fail or be delayed. Duplicating stored content may be unavailable, and extending content lifetime in the email content editor or the expiry of published landing pages may fail. New content uploads, direct download links, template processing, and inbound email-content uploads are expected to remain available.\n\n5. Other products: Media uploads for OTT channels (Zalo, Viber, Telegram) and MMS will be accepted, with the upload metadata appearing once the database recovers.\n\nStart (UTC): 10 November 2026 03:00\nEnd (UTC): 10 November 2026 04:00\nPurpose: Database migration and infrastructure maintenance","created_at":"2026-10-29T12:07:36.494Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T12:07:36.494Z","display_at":"2026-10-29T12:07:36.494Z","deliver_notifications":true,"tweet_id":null,"id":"yttt1nz6y29b","incident_id":"htd9pyx3gczs","custom_tweet":null,"affected_components":[{"code":"4znrp0vxv10c","name":"Moments - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"5l7z8l4pk5gm","name":"Conversations - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"y1sj8ll70f2g","name":"Voice - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"6pn9nlx6l85w","name":"MMS - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"nyttwq78bnx1","name":"ChatApps - Global (Europe)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:10:10.284Z","updated_at":"2026-11-10T04:02:03.477Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"4znrp0vxv10c","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:10:39.339Z","updated_at":"2026-11-10T04:02:03.524Z","position":1,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"5l7z8l4pk5gm","page_id":"38xjtdpgdp9c","group_id":"sqltxjkp1h7w"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:13:22.321Z","updated_at":"2026-11-10T04:02:03.570Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"6pn9nlx6l85w","page_id":"38xjtdpgdp9c","group_id":"lqxrvhk464dc"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:12:58.825Z","updated_at":"2026-11-10T09:50:07.169Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"7hw79r71l91q","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:13:48.943Z","updated_at":"2026-11-10T04:02:03.686Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"nyttwq78bnx1","page_id":"38xjtdpgdp9c","group_id":"zcwx48vrtmf2"},{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:12:31.416Z","updated_at":"2026-11-10T04:02:03.738Z","position":4,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"y1sj8ll70f2g","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"}]},{"name":"Pakistan - Planned Maintenance of Network Infrastructure","status":"completed","created_at":"2026-10-22T11:27:58.460Z","updated_at":"2026-11-09T22:13:12.715Z","monitoring_at":null,"resolved_at":"2026-11-09T22:13:12.664Z","impact":"maintenance","shortlink":"https://stspg.io/35y2yxmt9ymp","scheduled_for":"2026-11-09T19:00:00.000Z","scheduled_until":"2026-11-09T22:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-09T18:00:18.312Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-22T11:27:58.365Z","reminder_intervals":null,"id":"yc6pfbtcgf38","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-09T22:13:12.664Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T22:13:12.664Z","display_at":"2026-11-09T22:13:12.664Z","deliver_notifications":true,"tweet_id":null,"id":"1xqmw5kxxshc","incident_id":"yc6pfbtcgf38","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"kq6kcsh6j4sp","name":"People - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"452cjkm7k95t","name":"Moments - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"j5kfkj5ct362","name":"Analyze - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"nxrlk1mpkyly","name":"Conversations - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"8f0cbsb1b615","name":"Answers - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"cjjrxn1s08dy","name":"Channels and Numbers - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"v5b0x1hykj2d","name":"SMS - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"fmws9qsp6yx1","name":"Number Lookup - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"4wtgbbsc1mf6","name":"Voice - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"km8qhq36hxcv","name":"Email - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"5zvsykcwjjfs","name":"RCS - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"v2k1mwzr39h9","name":"MMS - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"jsvsjhjd57x7","name":"WhatsApp Business - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"jk1qlkcs98z7","name":"ChatApps - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"x81vb588mkdb","name":"Live Chat - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"tzyp0hb9td3s","name":"Mobile Push Notifications - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"m4dy430d498v","name":"Integrations - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"dfh7v2g6pj92","name":"SMPP - Pakistan","old_status":"under_maintenance","new_status":"operational"},{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-09T19:00:15.395Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T19:00:15.395Z","display_at":"2026-11-09T19:00:15.395Z","deliver_notifications":false,"tweet_id":null,"id":"7kqklf905jr7","incident_id":"yc6pfbtcgf38","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"kq6kcsh6j4sp","name":"People - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"452cjkm7k95t","name":"Moments - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"j5kfkj5ct362","name":"Analyze - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"nxrlk1mpkyly","name":"Conversations - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"8f0cbsb1b615","name":"Answers - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"cjjrxn1s08dy","name":"Channels and Numbers - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"v5b0x1hykj2d","name":"SMS - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"fmws9qsp6yx1","name":"Number Lookup - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"4wtgbbsc1mf6","name":"Voice - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"km8qhq36hxcv","name":"Email - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"5zvsykcwjjfs","name":"RCS - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"v2k1mwzr39h9","name":"MMS - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"jsvsjhjd57x7","name":"WhatsApp Business - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"jk1qlkcs98z7","name":"ChatApps - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"x81vb588mkdb","name":"Live Chat - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"tzyp0hb9td3s","name":"Mobile Push Notifications - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"m4dy430d498v","name":"Integrations - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"dfh7v2g6pj92","name":"SMPP - Pakistan","old_status":"operational","new_status":"under_maintenance"},{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-09T18:00:17.641Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T18:00:17.641Z","display_at":"2026-11-09T18:00:17.641Z","deliver_notifications":true,"tweet_id":null,"id":"ptbj1zjbs5mt","incident_id":"yc6pfbtcgf38","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing planned maintenance of network infrastructure at our Pakistan data center to upgrade core networking equipment, ensuring stability and optimal performance. \n\nPreventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at the Pakistan data center. \n\nStart (UTC): 09 November 2026 19:00 \nEnd (UTC): 09 November 2026 22:00 \nPurpose: Network infrastructure upgrade and optimization","created_at":"2026-10-22T11:27:58.622Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T11:27:58.622Z","display_at":"2026-10-22T11:27:58.622Z","deliver_notifications":true,"tweet_id":null,"id":"958bn5mh7hy7","incident_id":"yc6pfbtcgf38","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"operational","new_status":"operational"},{"code":"kq6kcsh6j4sp","name":"People - Pakistan","old_status":"operational","new_status":"operational"},{"code":"452cjkm7k95t","name":"Moments - Pakistan","old_status":"operational","new_status":"operational"},{"code":"j5kfkj5ct362","name":"Analyze - Pakistan","old_status":"operational","new_status":"operational"},{"code":"nxrlk1mpkyly","name":"Conversations - Pakistan","old_status":"operational","new_status":"operational"},{"code":"8f0cbsb1b615","name":"Answers - Pakistan","old_status":"operational","new_status":"operational"},{"code":"cjjrxn1s08dy","name":"Channels and Numbers - Pakistan","old_status":"operational","new_status":"operational"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"operational","new_status":"operational"},{"code":"v5b0x1hykj2d","name":"SMS - Pakistan","old_status":"operational","new_status":"operational"},{"code":"fmws9qsp6yx1","name":"Number Lookup - Pakistan","old_status":"operational","new_status":"operational"},{"code":"4wtgbbsc1mf6","name":"Voice - Pakistan","old_status":"operational","new_status":"operational"},{"code":"km8qhq36hxcv","name":"Email - Pakistan","old_status":"operational","new_status":"operational"},{"code":"5zvsykcwjjfs","name":"RCS - Pakistan","old_status":"operational","new_status":"operational"},{"code":"v2k1mwzr39h9","name":"MMS - Pakistan","old_status":"operational","new_status":"operational"},{"code":"jsvsjhjd57x7","name":"WhatsApp Business - Pakistan","old_status":"operational","new_status":"operational"},{"code":"jk1qlkcs98z7","name":"ChatApps - Pakistan","old_status":"operational","new_status":"operational"},{"code":"x81vb588mkdb","name":"Live Chat - Pakistan","old_status":"operational","new_status":"operational"},{"code":"tzyp0hb9td3s","name":"Mobile Push Notifications - Pakistan","old_status":"operational","new_status":"operational"},{"code":"m4dy430d498v","name":"Integrations - Pakistan","old_status":"operational","new_status":"operational"},{"code":"dfh7v2g6pj92","name":"SMPP - Pakistan","old_status":"operational","new_status":"operational"},{"code":"6jxw24yqym8t","name":"HTTP API - Pakistan","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Pakistan","created_at":"2023-11-28T11:47:49.757Z","updated_at":"2026-11-09T22:13:11.344Z","position":3,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"v2k1mwzr39h9","page_id":"38xjtdpgdp9c","group_id":"lqxrvhk464dc"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:47:37.565Z","updated_at":"2026-11-09T22:13:11.392Z","position":6,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"tzyp0hb9td3s","page_id":"38xjtdpgdp9c","group_id":"yyh8lplnm2c5"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:31:49.786Z","updated_at":"2026-11-09T22:13:11.440Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"fbqfhbqw1s5l","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:32:19.169Z","updated_at":"2026-11-09T22:13:11.484Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"kq6kcsh6j4sp","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:33:00.731Z","updated_at":"2026-11-09T22:13:11.533Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"452cjkm7k95t","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:33:56.225Z","updated_at":"2026-11-09T22:13:11.667Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"nxrlk1mpkyly","page_id":"38xjtdpgdp9c","group_id":"sqltxjkp1h7w"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:34:16.569Z","updated_at":"2026-11-09T22:13:11.715Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"8f0cbsb1b615","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:36:06.487Z","updated_at":"2026-11-09T22:13:11.765Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"cjjrxn1s08dy","page_id":"38xjtdpgdp9c","group_id":"10hh2k5p9f1z"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:42:18.239Z","updated_at":"2026-11-09T22:13:11.889Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"km8qhq36hxcv","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:45:20.360Z","updated_at":"2026-11-09T22:13:11.948Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"5zvsykcwjjfs","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:46:57.531Z","updated_at":"2026-11-09T22:13:11.994Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"x81vb588mkdb","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:48:17.603Z","updated_at":"2026-11-09T22:13:12.041Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"m4dy430d498v","page_id":"38xjtdpgdp9c","group_id":"j31wwp4jj5q4"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:51:42.037Z","updated_at":"2026-11-09T22:13:12.099Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"j5kfkj5ct362","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T11:49:13.288Z","updated_at":"2026-11-09T22:13:12.153Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"p1x99tk4pdp2","page_id":"38xjtdpgdp9c","group_id":"sksjt8smwwht"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:46:37.479Z","updated_at":"2026-11-09T22:13:12.201Z","position":9,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"jk1qlkcs98z7","page_id":"38xjtdpgdp9c","group_id":"zcwx48vrtmf2"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:39:52.984Z","updated_at":"2026-11-09T22:13:12.250Z","position":10,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"fmws9qsp6yx1","page_id":"38xjtdpgdp9c","group_id":"s8wrq8xdcj1c"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:46:14.125Z","updated_at":"2026-11-09T22:13:12.298Z","position":10,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"jsvsjhjd57x7","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:48:51.472Z","updated_at":"2026-11-09T22:13:12.345Z","position":10,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"dfh7v2g6pj92","page_id":"38xjtdpgdp9c","group_id":"dbhdsg98f0fz"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:39:25.347Z","updated_at":"2026-11-09T22:13:12.393Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"v5b0x1hykj2d","page_id":"38xjtdpgdp9c","group_id":"pd5vtz4z1z8y"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:42:00.094Z","updated_at":"2026-11-09T22:13:12.441Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"4wtgbbsc1mf6","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:49:03.923Z","updated_at":"2026-11-09T22:13:12.488Z","position":11,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"6jxw24yqym8t","page_id":"38xjtdpgdp9c","group_id":"s5jz2fnqsklf"}]},{"name":"Pakistan - Customer Portal Unavailable","status":"resolved","created_at":"2026-11-09T14:28:06.000Z","updated_at":"2026-11-09T14:39:57.113Z","monitoring_at":null,"resolved_at":"2026-11-09T14:35:33.000Z","impact":"critical","shortlink":"https://stspg.io/vflqvmkcbykr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-09T14:28:06.000Z","reminder_intervals":null,"id":"703xqbzfjd0h","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"resolved","body":"The incident was resolved after our Engineering team implemented the required corrective measures. \n\nDuring the period below, you may have experienced difficulties accessing and using our Customer Portal on Pakistan.\nStart time (UTC): 09-11-2026 14:16\nEnd time (UTC): 09-11-2026 14:28","created_at":"2026-11-09T14:35:33.989Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T14:39:14.484Z","display_at":"2026-11-09T14:35:33.000Z","deliver_notifications":true,"tweet_id":null,"id":"ypb84h7vvnv6","incident_id":"703xqbzfjd0h","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"Our Portal on Pakistan has been identified as unavailable. Currently, we are working on a fix that will resolve the observed challenge.","created_at":"2026-11-09T14:28:06.419Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T14:39:56.598Z","display_at":"2026-11-09T14:28:06.000Z","deliver_notifications":true,"tweet_id":null,"id":"6xyj9jlztn3y","incident_id":"703xqbzfjd0h","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:31:49.786Z","updated_at":"2026-11-09T22:13:11.440Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"fbqfhbqw1s5l","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"}]},{"name":"SMPP Service Disruption - Connection Issues","status":"resolved","created_at":"2026-11-09T08:30:03.729Z","updated_at":"2026-11-09T08:30:35.270Z","monitoring_at":null,"resolved_at":"2026-11-09T08:30:03.843Z","impact":"minor","shortlink":"https://stspg.io/gq3d9byt7wh6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-09T08:30:03.708Z","reminder_intervals":null,"id":"7gwbk6srqyf8","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"resolved","body":"During the affected period, you may have experienced dropped SMPP connections and difficulties establishing new binds.\nThe incident has been resolved, and services have been operating normally since.\n\nStart (UTC): 09 November 2026 07:31\nEnd (UTC):  09 November 2026 08:00","created_at":"2026-11-09T08:30:03.843Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T08:30:03.843Z","display_at":"2026-11-09T08:30:03.843Z","deliver_notifications":true,"tweet_id":null,"id":"grskh0r3d5yj","incident_id":"7gwbk6srqyf8","custom_tweet":null,"affected_components":[{"code":"ljrb9xzqq701","name":"SMPP - Global (Europe)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Global (Europe)","created_at":"2023-10-25T05:14:41.769Z","updated_at":"2026-10-23T01:01:05.097Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"ljrb9xzqq701","page_id":"38xjtdpgdp9c","group_id":"dbhdsg98f0fz"}]},{"name":"Pakistan - Customer Portal Services Degradation","status":"resolved","created_at":"2026-11-07T00:17:44.000Z","updated_at":"2026-11-07T05:08:36.303Z","monitoring_at":null,"resolved_at":"2026-11-07T05:08:36.280Z","impact":"minor","shortlink":"https://stspg.io/zy4qdhbhzb78","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-07T00:17:44.000Z","reminder_intervals":null,"id":"0tyfm9609jf5","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"resolved","body":"The issue has been successfully resolved and the Customer Portal login service is once again fully operational.\n\nStart (UTC): 06 November 2026 23:10\nEnd (UTC): 07 November 2026 04:40\n\nImpact: Customer Portal Login Service hosted on Pakistan data center","created_at":"2026-11-07T05:08:36.280Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T05:08:36.280Z","display_at":"2026-11-07T05:08:36.280Z","deliver_notifications":true,"tweet_id":null,"id":"n4b13dk9rpmp","incident_id":"0tyfm9609jf5","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"degraded_performance","new_status":"operational"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-11-07T01:23:59.809Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T01:23:59.809Z","display_at":"2026-11-07T01:23:59.809Z","deliver_notifications":true,"tweet_id":null,"id":"v1q35wv8ngc2","incident_id":"0tyfm9609jf5","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Root cause of the issue was identified and team is actively working on a fix implementation.","created_at":"2026-11-07T00:51:10.831Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T00:51:10.831Z","display_at":"2026-11-07T00:51:10.831Z","deliver_notifications":true,"tweet_id":null,"id":"dlyg0g896hjr","incident_id":"0tyfm9609jf5","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experiencing degradation of our Customer Portal Login Service hosted on Pakistan data center. You may experience issues trying to login into Customer Portal. Other data centers remain unaffected. Our dedicated team is already investigating the issue and more updates will follow.","created_at":"2026-11-07T00:17:44.291Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T00:32:59.694Z","display_at":"2026-11-07T00:17:44.000Z","deliver_notifications":true,"tweet_id":null,"id":"g659170qjyyn","incident_id":"0tyfm9609jf5","custom_tweet":null,"affected_components":[{"code":"fbqfhbqw1s5l","name":"Customer Portal Signup/Login - Pakistan","old_status":"operational","new_status":"degraded_performance"},{"code":"p1x99tk4pdp2","name":"Other Portal Apps - Pakistan","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Pakistan","created_at":"2023-11-28T09:31:49.786Z","updated_at":"2026-11-09T22:13:11.440Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"fbqfhbqw1s5l","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"Pakistan","created_at":"2023-11-28T11:49:13.288Z","updated_at":"2026-11-09T22:13:12.153Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"p1x99tk4pdp2","page_id":"38xjtdpgdp9c","group_id":"sksjt8smwwht"}]},{"name":"Multiple Locations - Planned Maintenance of Database Infrastructure","status":"completed","created_at":"2026-10-23T09:59:29.852Z","updated_at":"2026-11-06T02:00:46.584Z","monitoring_at":null,"resolved_at":"2026-11-06T02:00:46.543Z","impact":"maintenance","shortlink":"https://stspg.io/wm8khkp36pqt","scheduled_for":"2026-11-05T22:00:00.000Z","scheduled_until":"2026-11-06T02:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-05T21:01:16.492Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-23T09:59:29.728Z","reminder_intervals":null,"id":"t0nqmgkqn190","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-06T02:00:46.543Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T02:00:46.543Z","display_at":"2026-11-06T02:00:46.543Z","deliver_notifications":true,"tweet_id":null,"id":"n9gvvvbx83pz","incident_id":"t0nqmgkqn190","custom_tweet":null,"affected_components":[{"code":"fb12bqvydrz7","name":"People - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"nsl781t2h1bd","name":"People - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"k59zgyw4s50g","name":"Moments - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"44qmf5f6vm1r","name":"Moments - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"hvtsz1b41687","name":"Analyze - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"p7kg3d8pfchs","name":"Analyze - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"th6bbp8vdvyc","name":"Answers - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"y6tm3h3k8bwm","name":"Answers - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"xn2m68hzymn0","name":"SMS - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"191v9jsm6zmn","name":"Voice - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"zmhxkjp9lbbz","name":"Voice - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"ms13mnd7l2g2","name":"Email - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"3fk3mhx3n7h6","name":"RCS - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"65h94z3wbfdj","name":"RCS - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"h2l0vfs6czvg","name":"WhatsApp Business - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"p05j007c87bs","name":"WhatsApp Business - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"xz4rd529z7m9","name":"ChatApps - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"q6z2t2jc82nm","name":"ChatApps - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"},{"code":"3w0028j7fdfw","name":"Live Chat - Saudi Arabia","old_status":"under_maintenance","new_status":"operational"},{"code":"0tzlr7nvybdv","name":"Live Chat - United Arab Emirates","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-05T22:00:18.447Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T22:00:18.447Z","display_at":"2026-11-05T22:00:18.447Z","deliver_notifications":false,"tweet_id":null,"id":"22zcgn0ltwvq","incident_id":"t0nqmgkqn190","custom_tweet":null,"affected_components":[{"code":"fb12bqvydrz7","name":"People - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"nsl781t2h1bd","name":"People - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"k59zgyw4s50g","name":"Moments - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"44qmf5f6vm1r","name":"Moments - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"hvtsz1b41687","name":"Analyze - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"p7kg3d8pfchs","name":"Analyze - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"th6bbp8vdvyc","name":"Answers - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"y6tm3h3k8bwm","name":"Answers - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"xn2m68hzymn0","name":"SMS - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"191v9jsm6zmn","name":"Voice - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"zmhxkjp9lbbz","name":"Voice - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"ms13mnd7l2g2","name":"Email - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"3fk3mhx3n7h6","name":"RCS - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"65h94z3wbfdj","name":"RCS - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"h2l0vfs6czvg","name":"WhatsApp Business - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"p05j007c87bs","name":"WhatsApp Business - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"xz4rd529z7m9","name":"ChatApps - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"q6z2t2jc82nm","name":"ChatApps - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"},{"code":"3w0028j7fdfw","name":"Live Chat - Saudi Arabia","old_status":"operational","new_status":"under_maintenance"},{"code":"0tzlr7nvybdv","name":"Live Chat - United Arab Emirates","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-05T21:01:15.998Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T21:01:15.998Z","display_at":"2026-11-05T21:01:15.998Z","deliver_notifications":true,"tweet_id":null,"id":"x63nk8yzgkj9","incident_id":"t0nqmgkqn190","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"The scope of this maintenance has been revised to include only our Saudi Arabia (KSA) and United Arab Emirates (UAE) data centers. The Global (Europe) data center has been excluded from this operation. \n\nStart (UTC): 05 November 2026 22:00\nEnd (UTC): 06 November 2026 02:00\nPurpose: Database patching and maintenance","created_at":"2026-11-03T10:46:51.396Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T10:46:51.396Z","display_at":"2026-11-03T10:46:51.396Z","deliver_notifications":true,"tweet_id":null,"id":"mzj5j9tf3nq6","incident_id":"t0nqmgkqn190","custom_tweet":null,"affected_components":[{"code":"fb12bqvydrz7","name":"People - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"nsl781t2h1bd","name":"People - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"k59zgyw4s50g","name":"Moments - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"44qmf5f6vm1r","name":"Moments - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"hvtsz1b41687","name":"Analyze - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"p7kg3d8pfchs","name":"Analyze - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"th6bbp8vdvyc","name":"Answers - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"y6tm3h3k8bwm","name":"Answers - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"xn2m68hzymn0","name":"SMS - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"191v9jsm6zmn","name":"Voice - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"zmhxkjp9lbbz","name":"Voice - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"ms13mnd7l2g2","name":"Email - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"3fk3mhx3n7h6","name":"RCS - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"65h94z3wbfdj","name":"RCS - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"h2l0vfs6czvg","name":"WhatsApp Business - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"p05j007c87bs","name":"WhatsApp Business - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"xz4rd529z7m9","name":"ChatApps - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"q6z2t2jc82nm","name":"ChatApps - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"3w0028j7fdfw","name":"Live Chat - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"0tzlr7nvybdv","name":"Live Chat - United Arab Emirates","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will undergo routine patching of databases at the following data centers: Global (Europe), United Arab Emirates and Saudi Arabia.\n\nDuring this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.\n\nThis patching is essential to keep our databases up-to-date and ensure they operate optimally.\n\nStart (UTC): 05 November 2026 22:00\nEnd (UTC): 06 November 2026 02:00\nPurpose: Database patching and maintenance","created_at":"2026-10-23T09:59:30.135Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T09:59:30.135Z","display_at":"2026-10-23T09:59:30.135Z","deliver_notifications":true,"tweet_id":null,"id":"3pg5wrmblbjb","incident_id":"t0nqmgkqn190","custom_tweet":null,"affected_components":[{"code":"ct22vkjk1b7m","name":"People - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"fb12bqvydrz7","name":"People - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"nsl781t2h1bd","name":"People - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"k59zgyw4s50g","name":"Moments - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"44qmf5f6vm1r","name":"Moments - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"ydrktfl3kplm","name":"Analyze - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"hvtsz1b41687","name":"Analyze - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"p7kg3d8pfchs","name":"Analyze - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"qdxw6qw90pdq","name":"Answers - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"th6bbp8vdvyc","name":"Answers - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"y6tm3h3k8bwm","name":"Answers - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"gbn7qmwhn6gw","name":"SMS - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"xn2m68hzymn0","name":"SMS - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"y1sj8ll70f2g","name":"Voice - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"191v9jsm6zmn","name":"Voice - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"zmhxkjp9lbbz","name":"Voice - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"7hw79r71l91q","name":"Email - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"ms13mnd7l2g2","name":"Email - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"l0q7d0bssr3x","name":"RCS - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"3fk3mhx3n7h6","name":"RCS - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"65h94z3wbfdj","name":"RCS - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"h2l0vfs6czvg","name":"WhatsApp Business - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"p05j007c87bs","name":"WhatsApp Business - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"xz4rd529z7m9","name":"ChatApps - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"q6z2t2jc82nm","name":"ChatApps - United Arab Emirates","old_status":"operational","new_status":"operational"},{"code":"3w0028j7fdfw","name":"Live Chat - Saudi Arabia","old_status":"operational","new_status":"operational"},{"code":"0tzlr7nvybdv","name":"Live Chat - United Arab Emirates","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:10:02.739Z","updated_at":"2026-11-06T02:00:45.651Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"fb12bqvydrz7","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:10:17.714Z","updated_at":"2026-11-06T02:00:45.694Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"k59zgyw4s50g","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:10:32.482Z","updated_at":"2026-11-06T02:00:45.732Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"hvtsz1b41687","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:11:02.000Z","updated_at":"2026-11-06T02:00:45.770Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"th6bbp8vdvyc","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:13:14.895Z","updated_at":"2026-11-06T02:00:45.807Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"3fk3mhx3n7h6","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:14:09.212Z","updated_at":"2026-11-06T02:00:45.846Z","position":9,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"3w0028j7fdfw","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Saudi Arabia","created_at":"2025-06-25T11:39:54.393Z","updated_at":"2026-11-06T02:00:45.885Z","position":9,"description":null,"showcase":false,"start_date":"2025-06-25T00:00:00.000Z","id":"ms13mnd7l2g2","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:10:06.463Z","updated_at":"2026-11-06T02:00:45.925Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"nsl781t2h1bd","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:10:20.511Z","updated_at":"2026-11-06T02:00:45.963Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"44qmf5f6vm1r","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:10:35.306Z","updated_at":"2026-11-06T02:00:46.091Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"p7kg3d8pfchs","page_id":"38xjtdpgdp9c","group_id":"yy36zjpfgh4m"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:11:05.432Z","updated_at":"2026-11-06T02:00:46.131Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"y6tm3h3k8bwm","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:13:18.156Z","updated_at":"2026-11-06T02:00:46.169Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"65h94z3wbfdj","page_id":"38xjtdpgdp9c","group_id":"d31b3g662x7n"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:13:54.693Z","updated_at":"2026-11-06T02:00:46.207Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"xz4rd529z7m9","page_id":"38xjtdpgdp9c","group_id":"zcwx48vrtmf2"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:14:12.297Z","updated_at":"2026-11-06T02:00:46.244Z","position":11,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"0tzlr7nvybdv","page_id":"38xjtdpgdp9c","group_id":"tvrptpqnq4c3"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:13:39.311Z","updated_at":"2026-11-06T02:00:46.284Z","position":12,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"h2l0vfs6czvg","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:11:51.310Z","updated_at":"2026-11-06T02:00:46.321Z","position":13,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"xn2m68hzymn0","page_id":"38xjtdpgdp9c","group_id":"pd5vtz4z1z8y"},{"status":"operational","name":"Saudi Arabia","created_at":"2023-10-25T05:12:41.974Z","updated_at":"2026-11-06T02:00:46.364Z","position":13,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"191v9jsm6zmn","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:13:57.657Z","updated_at":"2026-11-06T02:00:46.404Z","position":13,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"q6z2t2jc82nm","page_id":"38xjtdpgdp9c","group_id":"zcwx48vrtmf2"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:13:42.159Z","updated_at":"2026-11-06T02:00:46.440Z","position":15,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"p05j007c87bs","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"},{"status":"operational","name":"United Arab Emirates","created_at":"2023-10-25T05:12:51.545Z","updated_at":"2026-11-06T02:00:46.476Z","position":19,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"zmhxkjp9lbbz","page_id":"38xjtdpgdp9c","group_id":"8ywlz0fdffpj"}]},{"name":"EU Region-locked - Planned Maintenance of Network Infrastructure","status":"completed","created_at":"2026-10-23T11:29:28.955Z","updated_at":"2026-11-06T02:00:09.781Z","monitoring_at":null,"resolved_at":"2026-11-06T02:00:09.735Z","impact":"maintenance","shortlink":"https://stspg.io/5cxggvqmd3sp","scheduled_for":"2026-11-05T22:00:00.000Z","scheduled_until":"2026-11-06T02:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-05T21:01:17.063Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-23T11:29:28.913Z","reminder_intervals":null,"id":"3gtz7q9h728p","page_id":"38xjtdpgdp9c","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-06T02:00:09.735Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T02:00:09.735Z","display_at":"2026-11-06T02:00:09.735Z","deliver_notifications":true,"tweet_id":null,"id":"0fr3t9cv5s7g","incident_id":"3gtz7q9h728p","custom_tweet":null,"affected_components":[{"code":"b9zxdg2ptn3s","name":"Customer Portal Signup/Login - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"srrfv9wklf84","name":"People - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"wnnz3t8dcxhg","name":"Moments - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"sltd8wv01wft","name":"Answers - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"81gbdsh5rk2d","name":"SMS - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"vg8xzhx4bpps","name":"Email - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"l7bkhys91sfg","name":"WhatsApp Business - EU Region-locked","old_status":"under_maintenance","new_status":"operational"},{"code":"y9z53828ff5j","name":"ChatApps - EU Region-locked","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-05T22:01:07.804Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T22:01:07.804Z","display_at":"2026-11-05T22:01:07.804Z","deliver_notifications":false,"tweet_id":null,"id":"qtmjbmkbgvqm","incident_id":"3gtz7q9h728p","custom_tweet":null,"affected_components":[{"code":"b9zxdg2ptn3s","name":"Customer Portal Signup/Login - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"srrfv9wklf84","name":"People - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"wnnz3t8dcxhg","name":"Moments - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"sltd8wv01wft","name":"Answers - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"81gbdsh5rk2d","name":"SMS - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"vg8xzhx4bpps","name":"Email - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"l7bkhys91sfg","name":"WhatsApp Business - EU Region-locked","old_status":"operational","new_status":"under_maintenance"},{"code":"y9z53828ff5j","name":"ChatApps - EU Region-locked","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-05T21:01:16.671Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T21:01:16.671Z","display_at":"2026-11-05T21:01:16.671Z","deliver_notifications":true,"tweet_id":null,"id":"2qr9tl1ws71g","incident_id":"3gtz7q9h728p","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"The scope of this maintenance has been revised to include only our EU Region-locked. The Global (Europe) data center has been excluded from this operation. \n\nStart (UTC): 05 November 2026 22:00\nEnd (UTC): 06 November 2026 02:00\nPurpose: Database patching and maintenance","created_at":"2026-11-03T10:51:37.080Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T10:51:37.080Z","display_at":"2026-11-03T10:51:37.080Z","deliver_notifications":true,"tweet_id":null,"id":"kzy6q5nzw7hv","incident_id":"3gtz7q9h728p","custom_tweet":null,"affected_components":[{"code":"b9zxdg2ptn3s","name":"Customer Portal Signup/Login - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"srrfv9wklf84","name":"People - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"wnnz3t8dcxhg","name":"Moments - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"sltd8wv01wft","name":"Answers - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"81gbdsh5rk2d","name":"SMS - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"vg8xzhx4bpps","name":"Email - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"l7bkhys91sfg","name":"WhatsApp Business - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"y9z53828ff5j","name":"ChatApps - EU Region-locked","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will undergo routine patching of databases at Global (Europe) and EU Region-locked data centers.\n\nDuring this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.\n\nThis patching is essential to keep our databases up-to-date and ensure they operate optimally.\n\nStart (UTC): 05 November 2026 22:00\nEnd (UTC): 06 November 2026 02:00\nPurpose: Database patching and maintenance","created_at":"2026-10-23T11:29:29.174Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T11:29:29.174Z","display_at":"2026-10-23T11:29:29.174Z","deliver_notifications":true,"tweet_id":null,"id":"rl2jh3hc9y7t","incident_id":"3gtz7q9h728p","custom_tweet":null,"affected_components":[{"code":"b9zxdg2ptn3s","name":"Customer Portal Signup/Login - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"ct22vkjk1b7m","name":"People - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"srrfv9wklf84","name":"People - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"wnnz3t8dcxhg","name":"Moments - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"sltd8wv01wft","name":"Answers - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"81gbdsh5rk2d","name":"SMS - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"vg8xzhx4bpps","name":"Email - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"l7bkhys91sfg","name":"WhatsApp Business - EU Region-locked","old_status":"operational","new_status":"operational"},{"code":"ft7rxhzbjzl5","name":"WhatsApp Business - Global (Europe)","old_status":"operational","new_status":"operational"},{"code":"y9z53828ff5j","name":"ChatApps - EU Region-locked","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:09:41.929Z","updated_at":"2026-11-06T02:00:09.151Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"b9zxdg2ptn3s","page_id":"38xjtdpgdp9c","group_id":"348h67l4hn4s"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:09:56.989Z","updated_at":"2026-11-06T02:00:09.219Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"srrfv9wklf84","page_id":"38xjtdpgdp9c","group_id":"x9v85qgdqgf3"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:10:11.727Z","updated_at":"2026-11-06T02:00:09.272Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"wnnz3t8dcxhg","page_id":"38xjtdpgdp9c","group_id":"bqb9qx5p4g7s"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:10:56.334Z","updated_at":"2026-11-06T02:00:09.342Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"sltd8wv01wft","page_id":"38xjtdpgdp9c","group_id":"hv8lwvmn71ys"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:12:56.964Z","updated_at":"2026-11-06T02:00:09.397Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"vg8xzhx4bpps","page_id":"38xjtdpgdp9c","group_id":"b06rvjvnyzw2"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:13:28.103Z","updated_at":"2026-11-06T02:00:09.442Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"l7bkhys91sfg","page_id":"38xjtdpgdp9c","group_id":"8bz1s5fhy4bc"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:13:47.528Z","updated_at":"2026-11-06T02:00:09.586Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"y9z53828ff5j","page_id":"38xjtdpgdp9c","group_id":"zcwx48vrtmf2"},{"status":"operational","name":"EU Region-locked","created_at":"2023-10-25T05:11:40.412Z","updated_at":"2026-11-06T02:00:09.647Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-25T00:00:00.000Z","id":"81gbdsh5rk2d","page_id":"38xjtdpgdp9c","group_id":"pd5vtz4z1z8y"}]}]
}